05/21/2026 12:01:18.288 Logger: Removing old logfile : StandaloneUpdate_2026-05-01_070545_65208-58588.log 05/21/2026 12:01:18.290 OfficeConfigHelper: GetCacheTimestamp hr = 0x80070002, result: 0, valueData: 0 05/21/2026 12:01:18.290 OfficeConfigHelper: GetEnvironmentType hr = 0x80070002, result: 0, valueData: 0, 05/21/2026 12:01:18.290 OfficeConfigHelper: UseOfficeConfigUpdateValues: 0 05/21/2026 12:01:18.290 SettingsDownloader: use office config update values false 05/21/2026 12:01:18.290 SettingsDownloader: Set a flag to try OfficeConfig if download fails. isToDownloadUpdateRingSEttingsJson: 1, sentOfficeConfig: 0, urlFromOfficeConfig: 05/21/2026 12:01:18.290 OfficeConfigHelper: GetEnvironmentType hr = 0x80070002, result: 0, valueData: 0, 05/21/2026 12:01:18.290 PreSignInSettingsConfigJSON: Downloading settings from https://g.live.com/odclientsettings/ProdV2, useBitsAndRetry: true 05/21/2026 12:01:18.290 WebClient: WebClient(000001EB194E5FF0): Beginning Async Download, id=[PreSignInSettingsConfigJSON], highPri=[true], Uri=[https://g.live.com/odclientsettings/ProdV2] 05/21/2026 12:01:18.290 WebClient: WebClient(000001EB194E5FF0): Background thread started 05/21/2026 12:01:18.290 WebClient: WebClient(000001EB194E5FF0): Download attempt #1 (max 10) 05/21/2026 12:01:18.290 WebClient: WebClient(000001EB194E5FF0): BeginDownloadAttempt: using BITS 05/21/2026 12:01:18.295 Chk: !ERROR! (0x80004005) (webclient.cpp:1268) ERROR: "" failed with 0x80004005 in . 05/21/2026 12:01:18.305 WebClient: WebClient(000001EB194E5FF0): BITS temporary file=[%UserProfile%\AppData\Local\Temp\wct5E1.tmp], foreground download=true 05/21/2026 12:01:18.306 WebClient: WebClient(000001EB194E5FF0): WaitForDownloadAttempt() 05/21/2026 12:01:19.445 WebClient: WebClient(000001EB194E5FF0): Download of 'PreSignInSettingsConfigJSON' finished successfully. 05/21/2026 12:01:19.445 WebClient: WebClient(000001EB194E5FF0): WaitForMultipleObjects() TryCompleted was signaled. 05/21/2026 12:01:19.445 WebClient: WebClient(000001EB194E5FF0): Download attempt #0 result hr=0x00000000 05/21/2026 12:01:19.445 WebClient: WebClient(000001EB194E5FF0): Background thread exiting, hr=0x00000000 05/21/2026 12:01:19.457 UpdateRingSettingsDownloader: Update settings. hresult = 0 05/21/2026 12:01:19.458 PreSignInSettingsConfigJSON: !ERROR! (0x80070005) Failed to copy the downloaded settings file locally. 05/21/2026 12:01:19.458 SettingsDownloader: Downloading PreSignInSettingsConfigJSON from https://g.live.com/odclientsettings/ProdV2 hr = 0 05/21/2026 12:01:19.458 WebClient: WebClient(000001EB194E5FF0): destroyed 05/21/2026 12:01:19.464 WebClient: WebClient(000001EB194E5FF0): useWinHttp: true 05/21/2026 12:01:19.464 OfficeConfigHelper: GetEnvironmentType hr = 0x80070002, result: 0, valueData: 0, 05/21/2026 12:01:19.464 ECSConfigJSON: Downloading settings from https://ecs.office.com/config/v1/ODSP_Sync_Client/26.074.0420.0001?UpdateRing=Prod&accountType=StandaloneUpdater&clientid=4f3f1e5d-b95d-0795-856e-a956f6328a85, useBitsAndRetry: true 05/21/2026 12:01:19.464 WebClient: WebClient(000001EB194E5FF0): Beginning Async Download, id=[ECSConfigJSON], highPri=[true], Uri=[https://ecs.office.com/config/v1/ODSP_Sync_Client/26.074.0420.0001?UpdateRing=Prod&accountType=StandaloneUpdater&clientid=4f3f1e5d-b95d-0795-856e-a956f6328a85] 05/21/2026 12:01:19.464 WebClient: WebClient(000001EB194E5FF0): Background thread started 05/21/2026 12:01:19.464 WebClient: WebClient(000001EB194E5FF0): Download attempt #1 (max 10) 05/21/2026 12:01:19.464 WebClient: WebClient(000001EB194E5FF0): BeginDownloadAttempt: using URLMon 05/21/2026 12:01:19.464 WebClient: WebClient(000001EB194E5FF0): BeginDownloadAttempt: using WinHTTP instead of URLMon 05/21/2026 12:01:19.464 WebClient: WebClient(000001EB194E5FF0): DownloadToStream: WinHttpCrackUrl returned hr=0x00000000. 05/21/2026 12:01:19.466 WebClient: WebClient(000001EB194E5FF0): DownloadToStream: WinHttpOpen returned hr=0x00000000. 05/21/2026 12:01:19.466 WebClient: WebClient(000001EB194E5FF0): DownloadToStream: WinHttpConnect returned hr=0x00000000. 05/21/2026 12:01:19.466 WebClient: WebClient(000001EB194E5FF0): DownloadToStream: WinHttpOpenRequest returned hr=0x00000000. 05/21/2026 12:01:20.020 WebClient: WebClient(000001EB194E5FF0): DownloadToStream: WinHttpSendRequest returned hr=0x00000000. 05/21/2026 12:01:20.020 WebClient: WebClient(000001EB194E5FF0): DownloadToStream: WinHttpReceiveResponse returned hr=0x00000000. 05/21/2026 12:01:20.020 WebClient: WebClient(000001EB194E5FF0): DownloadToStream: WinHttpQueryHeaders returned 1 with http code 200. 05/21/2026 12:01:20.021 WebClient: WebClient(000001EB194E5FF0): DownloadToStream: Response headers are 1700 bytes long. 05/21/2026 12:01:20.023 WebClient: WebClient(000001EB194E5FF0): DownloadToStream: SHCreateStreamOnFileEx returned hr=0x00000000. 05/21/2026 12:01:20.023 WebClient: WebClient(000001EB194E5FF0): DownloadToStream: IStream Write of 2291 bytes with hr=0x00000000. 05/21/2026 12:01:20.023 WebClient: WebClient(000001EB194E5FF0): DownloadToStream: IStream Write of 0 bytes with hr=0x00000000. 05/21/2026 12:01:20.025 WebClient: WebClient(000001EB194E5FF0): WaitForDownloadAttempt() 05/21/2026 12:01:20.025 WebClient: WebClient(000001EB194E5FF0): WaitForMultipleObjects() TryCompleted was signaled. 05/21/2026 12:01:20.025 WebClient: WebClient(000001EB194E5FF0): Download attempt #0 result hr=0x00000000 05/21/2026 12:01:20.025 WebClient: WebClient(000001EB194E5FF0): Background thread exiting, hr=0x00000000 05/21/2026 12:01:20.027 ECSConfigurationDownloader: Update configuration. hresult = 0 05/21/2026 12:01:20.031 ECSConfigJSON: !ERROR! (0x80070005) Failed to copy the downloaded settings file locally. 05/21/2026 12:02:30.099 WebClient: WebClient(000001EB194B4E60): destroyed 05/21/2026 12:02:30.099 WebClient: WebClient(000001EB194E5FF0): destroyed