05/22/2026 12:01:18.378 Logger: Removing old logfile : StandaloneUpdate_2026-05-02_070545_73132-16072.log 05/22/2026 12:01:18.379 OfficeConfigHelper: GetCacheTimestamp hr = 0x80070002, result: 0, valueData: 0 05/22/2026 12:01:18.379 OfficeConfigHelper: GetEnvironmentType hr = 0x80070002, result: 0, valueData: 0, 05/22/2026 12:01:18.379 OfficeConfigHelper: UseOfficeConfigUpdateValues: 0 05/22/2026 12:01:18.379 SettingsDownloader: use office config update values false 05/22/2026 12:01:18.379 SettingsDownloader: Set a flag to try OfficeConfig if download fails. isToDownloadUpdateRingSEttingsJson: 1, sentOfficeConfig: 0, urlFromOfficeConfig: 05/22/2026 12:01:18.379 OfficeConfigHelper: GetEnvironmentType hr = 0x80070002, result: 0, valueData: 0, 05/22/2026 12:01:18.379 PreSignInSettingsConfigJSON: Downloading settings from https://g.live.com/odclientsettings/ProdV2, useBitsAndRetry: true 05/22/2026 12:01:18.379 WebClient: WebClient(0000023E95AD9420): Beginning Async Download, id=[PreSignInSettingsConfigJSON], highPri=[true], Uri=[https://g.live.com/odclientsettings/ProdV2] 05/22/2026 12:01:18.379 WebClient: WebClient(0000023E95AD9420): Background thread started 05/22/2026 12:01:18.379 WebClient: WebClient(0000023E95AD9420): Download attempt #1 (max 10) 05/22/2026 12:01:18.379 WebClient: WebClient(0000023E95AD9420): BeginDownloadAttempt: using BITS 05/22/2026 12:01:18.389 Chk: !ERROR! (0x80004005) (webclient.cpp:1268) ERROR: "" failed with 0x80004005 in . 05/22/2026 12:01:18.396 WebClient: WebClient(0000023E95AD9420): BITS temporary file=[%UserProfile%\AppData\Local\Temp\wct6200.tmp], foreground download=true 05/22/2026 12:01:18.397 WebClient: WebClient(0000023E95AD9420): WaitForDownloadAttempt() 05/22/2026 12:01:19.796 WebClient: WebClient(0000023E95AD9420): Download of 'PreSignInSettingsConfigJSON' finished successfully. 05/22/2026 12:01:19.797 WebClient: WebClient(0000023E95AD9420): WaitForMultipleObjects() TryCompleted was signaled. 05/22/2026 12:01:19.797 WebClient: WebClient(0000023E95AD9420): Download attempt #0 result hr=0x00000000 05/22/2026 12:01:19.797 WebClient: WebClient(0000023E95AD9420): Background thread exiting, hr=0x00000000 05/22/2026 12:01:19.811 UpdateRingSettingsDownloader: Update settings. hresult = 0 05/22/2026 12:01:19.811 PreSignInSettingsConfigJSON: !ERROR! (0x80070005) Failed to copy the downloaded settings file locally. 05/22/2026 12:01:19.811 SettingsDownloader: Downloading PreSignInSettingsConfigJSON from https://g.live.com/odclientsettings/ProdV2 hr = 0 05/22/2026 12:01:19.811 WebClient: WebClient(0000023E95AD9420): destroyed 05/22/2026 12:01:19.818 WebClient: WebClient(0000023E95AD9420): useWinHttp: true 05/22/2026 12:01:19.818 OfficeConfigHelper: GetEnvironmentType hr = 0x80070002, result: 0, valueData: 0, 05/22/2026 12:01:19.818 ECSConfigJSON: Downloading settings from https://ecs.office.com/config/v1/ODSP_Sync_Client/26.074.0420.0001?UpdateRing=Prod&accountType=StandaloneUpdater&clientid=4f3f1e5d-b95d-0795-856e-a956f6328a85, useBitsAndRetry: true 05/22/2026 12:01:19.818 WebClient: WebClient(0000023E95AD9420): Beginning Async Download, id=[ECSConfigJSON], highPri=[true], Uri=[https://ecs.office.com/config/v1/ODSP_Sync_Client/26.074.0420.0001?UpdateRing=Prod&accountType=StandaloneUpdater&clientid=4f3f1e5d-b95d-0795-856e-a956f6328a85] 05/22/2026 12:01:19.818 WebClient: WebClient(0000023E95AD9420): Background thread started 05/22/2026 12:01:19.818 WebClient: WebClient(0000023E95AD9420): Download attempt #1 (max 10) 05/22/2026 12:01:19.818 WebClient: WebClient(0000023E95AD9420): BeginDownloadAttempt: using URLMon 05/22/2026 12:01:19.818 WebClient: WebClient(0000023E95AD9420): BeginDownloadAttempt: using WinHTTP instead of URLMon 05/22/2026 12:01:19.818 WebClient: WebClient(0000023E95AD9420): DownloadToStream: WinHttpCrackUrl returned hr=0x00000000. 05/22/2026 12:01:19.819 WebClient: WebClient(0000023E95AD9420): DownloadToStream: WinHttpOpen returned hr=0x00000000. 05/22/2026 12:01:19.819 WebClient: WebClient(0000023E95AD9420): DownloadToStream: WinHttpConnect returned hr=0x00000000. 05/22/2026 12:01:19.819 WebClient: WebClient(0000023E95AD9420): DownloadToStream: WinHttpOpenRequest returned hr=0x00000000. 05/22/2026 12:01:20.222 WebClient: WebClient(0000023E95AD9420): DownloadToStream: WinHttpSendRequest returned hr=0x00000000. 05/22/2026 12:01:20.222 WebClient: WebClient(0000023E95AD9420): DownloadToStream: WinHttpReceiveResponse returned hr=0x00000000. 05/22/2026 12:01:20.222 WebClient: WebClient(0000023E95AD9420): DownloadToStream: WinHttpQueryHeaders returned 1 with http code 200. 05/22/2026 12:01:20.222 WebClient: WebClient(0000023E95AD9420): DownloadToStream: Response headers are 2420 bytes long. 05/22/2026 12:01:20.225 WebClient: WebClient(0000023E95AD9420): DownloadToStream: SHCreateStreamOnFileEx returned hr=0x00000000. 05/22/2026 12:01:20.225 WebClient: WebClient(0000023E95AD9420): DownloadToStream: IStream Write of 2291 bytes with hr=0x00000000. 05/22/2026 12:01:20.225 WebClient: WebClient(0000023E95AD9420): DownloadToStream: IStream Write of 0 bytes with hr=0x00000000. 05/22/2026 12:01:20.227 WebClient: WebClient(0000023E95AD9420): WaitForDownloadAttempt() 05/22/2026 12:01:20.228 WebClient: WebClient(0000023E95AD9420): WaitForMultipleObjects() TryCompleted was signaled. 05/22/2026 12:01:20.228 WebClient: WebClient(0000023E95AD9420): Download attempt #0 result hr=0x00000000 05/22/2026 12:01:20.228 WebClient: WebClient(0000023E95AD9420): Background thread exiting, hr=0x00000000 05/22/2026 12:01:20.229 ECSConfigurationDownloader: Update configuration. hresult = 0 05/22/2026 12:01:20.230 ECSConfigJSON: !ERROR! (0x80070005) Failed to copy the downloaded settings file locally. 05/22/2026 12:02:30.357 WebClient: WebClient(0000023E95AD9230): destroyed 05/22/2026 12:02:30.357 WebClient: WebClient(0000023E95AD9420): destroyed