05/24/2026 19:28:04.019 Logger: Removing old logfile : StandaloneUpdate_2026-05-05_201023_21128-12796.log 05/24/2026 19:28:04.028 OfficeConfigHelper: GetCacheTimestamp hr = 0x80070002, result: 0, valueData: 0 05/24/2026 19:28:04.028 OfficeConfigHelper: GetEnvironmentType hr = 0x80070002, result: 0, valueData: 0, 05/24/2026 19:28:04.043 OfficeConfigHelper: UseOfficeConfigUpdateValues: 0 05/24/2026 19:28:04.043 SettingsDownloader: use office config update values false 05/24/2026 19:28:04.043 SettingsDownloader: Set a flag to try OfficeConfig if download fails. isToDownloadUpdateRingSEttingsJson: 1, sentOfficeConfig: 0, urlFromOfficeConfig: 05/24/2026 19:28:04.043 OfficeConfigHelper: GetEnvironmentType hr = 0x80070002, result: 0, valueData: 0, 05/24/2026 19:28:04.043 PreSignInSettingsConfigJSON: Downloading settings from https://g.live.com/odclientsettings/ProdV2, useBitsAndRetry: true 05/24/2026 19:28:04.043 WebClient: WebClient(00000186D71D9780): Beginning Async Download, id=[PreSignInSettingsConfigJSON], highPri=[true], Uri=[https://g.live.com/odclientsettings/ProdV2] 05/24/2026 19:28:04.044 WebClient: WebClient(00000186D71D9780): Background thread started 05/24/2026 19:28:04.044 WebClient: WebClient(00000186D71D9780): Download attempt #1 (max 10) 05/24/2026 19:28:04.058 WebClient: WebClient(00000186D71D9780): BeginDownloadAttempt: using BITS 05/24/2026 19:28:04.067 Chk: !ERROR! (0x80004005) (webclient.cpp:1268) ERROR: "" failed with 0x80004005 in . 05/24/2026 19:28:04.082 WebClient: WebClient(00000186D71D9780): BITS temporary file=[%UserProfile%\AppData\Local\Temp\wct6144.tmp], foreground download=true 05/24/2026 19:28:04.084 WebClient: WebClient(00000186D71D9780): WaitForDownloadAttempt() 05/24/2026 19:28:04.270 WebClient: WebClient(00000186D71D9780): Download of 'PreSignInSettingsConfigJSON' finished successfully. 05/24/2026 19:28:04.271 WebClient: WebClient(00000186D71D9780): WaitForMultipleObjects() TryCompleted was signaled. 05/24/2026 19:28:04.271 WebClient: WebClient(00000186D71D9780): Download attempt #0 result hr=0x00000000 05/24/2026 19:28:04.271 WebClient: WebClient(00000186D71D9780): Background thread exiting, hr=0x00000000 05/24/2026 19:28:04.301 UpdateRingSettingsDownloader: Update settings. hresult = 0 05/24/2026 19:28:04.301 PreSignInSettingsConfigJSON: !ERROR! (0x80070005) Failed to copy the downloaded settings file locally. 05/24/2026 19:28:04.301 SettingsDownloader: Downloading PreSignInSettingsConfigJSON from https://g.live.com/odclientsettings/ProdV2 hr = 0 05/24/2026 19:28:04.302 WebClient: WebClient(00000186D71D9780): destroyed 05/24/2026 19:28:04.312 WebClient: WebClient(00000186D4C66D40): useWinHttp: true 05/24/2026 19:28:04.312 OfficeConfigHelper: GetEnvironmentType hr = 0x80070002, result: 0, valueData: 0, 05/24/2026 19:28:04.312 ECSConfigJSON: Downloading settings from https://ecs.office.com/config/v1/ODSP_Sync_Client/26.078.0426.0002?UpdateRing=Prod&accountType=StandaloneUpdater&clientid=4f3f1e5d-b95d-0795-856e-a956f6328a85, useBitsAndRetry: true 05/24/2026 19:28:04.312 WebClient: WebClient(00000186D4C66D40): Beginning Async Download, id=[ECSConfigJSON], highPri=[true], Uri=[https://ecs.office.com/config/v1/ODSP_Sync_Client/26.078.0426.0002?UpdateRing=Prod&accountType=StandaloneUpdater&clientid=4f3f1e5d-b95d-0795-856e-a956f6328a85] 05/24/2026 19:28:04.313 WebClient: WebClient(00000186D4C66D40): Background thread started 05/24/2026 19:28:04.313 WebClient: WebClient(00000186D4C66D40): Download attempt #1 (max 10) 05/24/2026 19:28:04.313 WebClient: WebClient(00000186D4C66D40): BeginDownloadAttempt: using URLMon 05/24/2026 19:28:04.313 WebClient: WebClient(00000186D4C66D40): BeginDownloadAttempt: using WinHTTP instead of URLMon 05/24/2026 19:28:04.313 WebClient: WebClient(00000186D4C66D40): DownloadToStream: WinHttpCrackUrl returned hr=0x00000000. 05/24/2026 19:28:04.318 WebClient: WebClient(00000186D4C66D40): DownloadToStream: WinHttpOpen returned hr=0x00000000. 05/24/2026 19:28:04.318 WebClient: WebClient(00000186D4C66D40): DownloadToStream: WinHttpConnect returned hr=0x00000000. 05/24/2026 19:28:04.318 WebClient: WebClient(00000186D4C66D40): DownloadToStream: WinHttpOpenRequest returned hr=0x00000000. 05/24/2026 19:28:04.468 WebClient: WebClient(00000186D4C66D40): DownloadToStream: WinHttpSendRequest returned hr=0x00000000. 05/24/2026 19:28:04.468 WebClient: WebClient(00000186D4C66D40): DownloadToStream: WinHttpReceiveResponse returned hr=0x00000000. 05/24/2026 19:28:04.468 WebClient: WebClient(00000186D4C66D40): DownloadToStream: WinHttpQueryHeaders returned 1 with http code 200. 05/24/2026 19:28:04.468 WebClient: WebClient(00000186D4C66D40): DownloadToStream: Response headers are 2424 bytes long. 05/24/2026 19:28:04.469 WebClient: WebClient(00000186D4C66D40): DownloadToStream: SHCreateStreamOnFileEx returned hr=0x00000000. 05/24/2026 19:28:04.469 WebClient: WebClient(00000186D4C66D40): DownloadToStream: IStream Write of 2321 bytes with hr=0x00000000. 05/24/2026 19:28:04.469 WebClient: WebClient(00000186D4C66D40): DownloadToStream: IStream Write of 0 bytes with hr=0x00000000. 05/24/2026 19:28:04.470 WebClient: WebClient(00000186D4C66D40): WaitForDownloadAttempt() 05/24/2026 19:28:04.470 WebClient: WebClient(00000186D4C66D40): WaitForMultipleObjects() TryCompleted was signaled. 05/24/2026 19:28:04.470 WebClient: WebClient(00000186D4C66D40): Download attempt #0 result hr=0x00000000 05/24/2026 19:28:04.470 WebClient: WebClient(00000186D4C66D40): Background thread exiting, hr=0x00000000 05/24/2026 19:28:04.471 ECSConfigurationDownloader: Update configuration. hresult = 0 05/24/2026 19:28:04.508 ECSConfigJSON: !ERROR! (0x80070005) Failed to copy the downloaded settings file locally. 05/24/2026 19:29:14.598 WebClient: WebClient(00000186D71D9F10): destroyed 05/24/2026 19:29:14.598 WebClient: WebClient(00000186D4C66D40): destroyed