05/26/2026 17:50:29.695 Logger: Removing old logfile : StandaloneUpdate_2026-05-09_070931_38972-38088.log 05/26/2026 17:50:29.697 OfficeConfigHelper: GetCacheTimestamp hr = 0x80070002, result: 0, valueData: 0 05/26/2026 17:50:29.697 OfficeConfigHelper: GetEnvironmentType hr = 0x80070002, result: 0, valueData: 0, 05/26/2026 17:50:29.707 OfficeConfigHelper: UseOfficeConfigUpdateValues: 0 05/26/2026 17:50:29.709 SettingsDownloader: use office config update values false 05/26/2026 17:50:29.709 SettingsDownloader: Set a flag to try OfficeConfig if download fails. isToDownloadUpdateRingSEttingsJson: 1, sentOfficeConfig: 0, urlFromOfficeConfig: 05/26/2026 17:50:29.711 OfficeConfigHelper: GetEnvironmentType hr = 0x80070002, result: 0, valueData: 0, 05/26/2026 17:50:29.711 PreSignInSettingsConfigJSON: Downloading settings from https://g.live.com/odclientsettings/ProdV2, useBitsAndRetry: true 05/26/2026 17:50:29.732 WebClient: WebClient(000001BBC7B99C70): Beginning Async Download, id=[PreSignInSettingsConfigJSON], highPri=[true], Uri=[https://g.live.com/odclientsettings/ProdV2] 05/26/2026 17:50:29.734 WebClient: WebClient(000001BBC7B99C70): Background thread started 05/26/2026 17:50:29.773 WebClient: WebClient(000001BBC7B99C70): Download attempt #1 (max 10) 05/26/2026 17:50:29.775 WebClient: WebClient(000001BBC7B99C70): BeginDownloadAttempt: using BITS 05/26/2026 17:50:29.846 WebClient: WebClient(000001BBC7B99C70): IsSameBITSJob() = False 05/26/2026 17:50:29.848 WebClient: WebClient(000001BBC7B99C70): IsSameBITSJob() remote name mismatch (desired=[https://g.live.com/odclientsettings/ProdV2] loaded=[https://g.live.com/odclientsettings/ProdV2?OneDriveUpdate=ecd7b04f3050a64ff7522e9a825b]) 05/26/2026 17:50:29.853 Chk: !ERROR! (0x80004005) (webclient.cpp:1298) ERROR: "" failed with 0x80004005 in . 05/26/2026 17:50:29.902 WebClient: WebClient(000001BBC7B99C70): BITS temporary file=[%UserProfile%\AppData\Local\Temp\wct7D11.tmp], foreground download=true 05/26/2026 17:50:29.904 WebClient: WebClient(000001BBC7B99C70): WaitForDownloadAttempt() 05/26/2026 17:51:28.026 WebClient: !WARNING! (0x80072EFD) WebClient(000001BBC7B99C70): Download error 'PreSignInSettingsConfigJSON' (BG_ERROR_CONTEXT=5) 05/26/2026 17:51:28.026 WebClient: !WARNING! (0x80072EFD) WebClient(000001BBC7B99C70): Download error 'PreSignInSettingsConfigJSON' BITS error: A connection with the server could not be established 05/26/2026 17:51:28.026 WebClient: !WARNING! (0x80072EFD) WebClient(000001BBC7B99C70): Download error for 'PreSignInSettingsConfigJSON' 05/26/2026 17:51:28.026 WebClient: WebClient(000001BBC7B99C70): WaitForMultipleObjects() TryCompleted was signaled. 05/26/2026 17:51:28.026 WebClient: WebClient(000001BBC7B99C70): Download attempt #0 result hr=0x80072EFD 05/26/2026 17:51:28.026 WebClient: WebClient(000001BBC7B99C70): Waiting 10 seconds before retrying... 05/26/2026 17:51:38.038 WebClient: WebClient(000001BBC7B99C70): Download attempt #2 (max 10) 05/26/2026 17:51:38.038 WebClient: WebClient(000001BBC7B99C70): BeginDownloadAttempt: using BITS 05/26/2026 17:51:38.038 WebClient: WebClient(000001BBC7B99C70): BITS temporary file=[%UserProfile%\AppData\Local\Temp\wct7D11.tmp], foreground download=true 05/26/2026 17:51:38.038 WebClient: WebClient(000001BBC7B99C70): WaitForDownloadAttempt() 05/26/2026 17:52:25.106 WebClient: !WARNING! (0x80072EE7) WebClient(000001BBC7B99C70): Download error 'PreSignInSettingsConfigJSON' (BG_ERROR_CONTEXT=5) 05/26/2026 17:52:25.106 WebClient: !WARNING! (0x80072EE7) WebClient(000001BBC7B99C70): Download error 'PreSignInSettingsConfigJSON' BITS error: The server name or address could not be resolved 05/26/2026 17:52:25.106 WebClient: !WARNING! (0x80072EE7) WebClient(000001BBC7B99C70): Download error for 'PreSignInSettingsConfigJSON' 05/26/2026 17:52:25.106 WebClient: WebClient(000001BBC7B99C70): WaitForMultipleObjects() TryCompleted was signaled. 05/26/2026 17:52:25.106 WebClient: WebClient(000001BBC7B99C70): Download attempt #1 result hr=0x80072EE7 05/26/2026 17:52:25.106 WebClient: WebClient(000001BBC7B99C70): Waiting 10 seconds before retrying... 05/26/2026 17:52:35.121 WebClient: WebClient(000001BBC7B99C70): Download attempt #3 (max 10) 05/26/2026 17:52:35.121 WebClient: WebClient(000001BBC7B99C70): BeginDownloadAttempt: using BITS 05/26/2026 17:52:35.121 WebClient: WebClient(000001BBC7B99C70): BITS temporary file=[%UserProfile%\AppData\Local\Temp\wct7D11.tmp], foreground download=true 05/26/2026 17:52:35.121 WebClient: WebClient(000001BBC7B99C70): WaitForDownloadAttempt() 05/26/2026 17:53:21.059 WebClient: !WARNING! (0x80072EFD) WebClient(000001BBC7B99C70): Download error 'PreSignInSettingsConfigJSON' (BG_ERROR_CONTEXT=5) 05/26/2026 17:53:21.059 WebClient: !WARNING! (0x80072EFD) WebClient(000001BBC7B99C70): Download error 'PreSignInSettingsConfigJSON' BITS error: A connection with the server could not be established 05/26/2026 17:53:21.059 WebClient: !WARNING! (0x80072EFD) WebClient(000001BBC7B99C70): Download error for 'PreSignInSettingsConfigJSON' 05/26/2026 17:53:21.059 WebClient: WebClient(000001BBC7B99C70): WaitForMultipleObjects() TryCompleted was signaled. 05/26/2026 17:53:21.059 WebClient: WebClient(000001BBC7B99C70): Download attempt #2 result hr=0x80072EFD 05/26/2026 17:53:21.059 WebClient: WebClient(000001BBC7B99C70): Waiting 10 seconds before retrying... 05/26/2026 17:53:31.065 WebClient: WebClient(000001BBC7B99C70): Download attempt #4 (max 10) 05/26/2026 17:53:31.065 WebClient: WebClient(000001BBC7B99C70): BeginDownloadAttempt: using BITS 05/26/2026 17:53:31.067 WebClient: WebClient(000001BBC7B99C70): BITS temporary file=[%UserProfile%\AppData\Local\Temp\wct7D11.tmp], foreground download=true 05/26/2026 17:53:31.069 WebClient: WebClient(000001BBC7B99C70): WaitForDownloadAttempt() 05/26/2026 17:54:22.002 WebClient: !WARNING! (0x80072EFD) WebClient(000001BBC7B99C70): Download error 'PreSignInSettingsConfigJSON' (BG_ERROR_CONTEXT=5) 05/26/2026 17:54:22.003 WebClient: !WARNING! (0x80072EFD) WebClient(000001BBC7B99C70): Download error 'PreSignInSettingsConfigJSON' BITS error: A connection with the server could not be established 05/26/2026 17:54:22.003 WebClient: !WARNING! (0x80072EFD) WebClient(000001BBC7B99C70): Download error for 'PreSignInSettingsConfigJSON' 05/26/2026 17:54:22.003 WebClient: WebClient(000001BBC7B99C70): WaitForMultipleObjects() TryCompleted was signaled. 05/26/2026 17:54:22.003 WebClient: WebClient(000001BBC7B99C70): Download attempt #3 result hr=0x80072EFD 05/26/2026 17:54:22.003 WebClient: WebClient(000001BBC7B99C70): Waiting 10 seconds before retrying... 05/26/2026 17:54:32.022 WebClient: WebClient(000001BBC7B99C70): Download attempt #5 (max 10) 05/26/2026 17:54:32.022 WebClient: WebClient(000001BBC7B99C70): BeginDownloadAttempt: using URLMon 05/26/2026 17:54:35.590 WebClient: WebClient(000001BBC7B99C70): OnStopBinding(), hr=0x800C0005, wzError=[] 05/26/2026 17:54:35.590 Chk: !ERROR! (0x800C0005) (webclient.cpp:649) ERROR: "" failed with 0x800c0005 in . 05/26/2026 17:54:35.590 WebClient: !ERROR! (0x800C0005) WebClient(000001BBC7B99C70): Leaving BeginDownloadAttempt() 05/26/2026 17:54:35.590 WebClient: WebClient(000001BBC7B99C70): Download attempt #4 result hr=0x800C0005 05/26/2026 17:54:35.590 WebClient: WebClient(000001BBC7B99C70): Waiting 10 seconds before retrying... 05/26/2026 17:54:45.602 WebClient: WebClient(000001BBC7B99C70): Download attempt #6 (max 10) 05/26/2026 17:54:45.602 WebClient: WebClient(000001BBC7B99C70): BeginDownloadAttempt: using URLMon 05/26/2026 17:54:54.909 WebClient: WebClient(000001BBC7B99C70): OnStopBinding(), hr=0x800C0005, wzError=[] 05/26/2026 17:54:54.910 Chk: !ERROR! (0x800C0005) (webclient.cpp:649) ERROR: "" failed with 0x800c0005 in . 05/26/2026 17:54:54.910 WebClient: !ERROR! (0x800C0005) WebClient(000001BBC7B99C70): Leaving BeginDownloadAttempt() 05/26/2026 17:54:54.911 WebClient: WebClient(000001BBC7B99C70): Download attempt #5 result hr=0x800C0005 05/26/2026 17:54:54.911 WebClient: WebClient(000001BBC7B99C70): Waiting 10 seconds before retrying... 05/26/2026 17:55:04.911 WebClient: WebClient(000001BBC7B99C70): Download attempt #7 (max 10) 05/26/2026 17:55:04.911 WebClient: WebClient(000001BBC7B99C70): BeginDownloadAttempt: using URLMon 05/26/2026 17:55:10.613 WebClient: WebClient(000001BBC7B99C70): OnStopBinding(), hr=0x800C0005, wzError=[] 05/26/2026 17:55:10.614 Chk: !ERROR! (0x800C0005) (webclient.cpp:649) ERROR: "" failed with 0x800c0005 in . 05/26/2026 17:55:10.614 WebClient: !ERROR! (0x800C0005) WebClient(000001BBC7B99C70): Leaving BeginDownloadAttempt() 05/26/2026 17:55:10.614 WebClient: WebClient(000001BBC7B99C70): Download attempt #6 result hr=0x800C0005 05/26/2026 17:55:10.614 WebClient: WebClient(000001BBC7B99C70): Waiting 10 seconds before retrying... 05/26/2026 17:55:20.618 WebClient: WebClient(000001BBC7B99C70): Download attempt #8 (max 10) 05/26/2026 17:55:20.618 WebClient: WebClient(000001BBC7B99C70): BeginDownloadAttempt: using URLMon 05/26/2026 17:55:29.735 PreSignInSettingsConfigJSON: !ERROR! (0x8000000A) Download failed 05/26/2026 17:55:29.735 WebClient: WebClient(000001BBC7B99C70): AbortDownload() 05/26/2026 17:55:29.735 WebClient: WebClient(000001BBC7B99C70): WaitForDownload() is waiting... 05/26/2026 17:55:29.735 WebClient: WebClient(000001BBC7B99C70): WaitForDownload() is done waiting, download aborted, hr=0x80004004 05/26/2026 17:55:29.735 WebClient: WebClient(000001BBC7B99C70): OnStopBinding(), hr=0x80004004, wzError=[] 05/26/2026 17:55:29.735 PreSignInSettingsConfigJSON: !ERROR! (0x8000000A) Failed to download settings, will try to use local file. 05/26/2026 17:55:29.735 Chk: !ERROR! (0x80004004) (webclient.cpp:649) ERROR: "" failed with 0x80004004 in . 05/26/2026 17:55:29.735 WebClient: !ERROR! (0x80004004) WebClient(000001BBC7B99C70): Leaving BeginDownloadAttempt() 05/26/2026 17:55:29.735 WebClient: WebClient(000001BBC7B99C70): Download attempt #7 result hr=0x80004004 05/26/2026 17:55:29.735 Chk: !ERROR! (0x80004004) (webclient.cpp:502) ERROR: "" failed with 0x80004004 in . 05/26/2026 17:55:29.735 WebClient: !ERROR! (0x80004004) WebClient(000001BBC7B99C70): Leaving Initialize() 05/26/2026 17:55:29.735 Chk: !ERROR! (0x80004004) (webclient.cpp:540) ERROR: "" failed with 0x80004004 in . 05/26/2026 17:55:29.735 WebClient: WebClient(000001BBC7B99C70): Background thread exiting, hr=0x80004004 05/26/2026 17:55:29.759 UpdateRingSettingsDownloader: Update settings. hresult = 0 05/26/2026 17:55:29.759 SettingsDownloader: Downloading PreSignInSettingsConfigJSON from https://g.live.com/odclientsettings/ProdV2 hr = 0 05/26/2026 17:55:29.760 WebClient: WebClient(000001BBC7B99C70): destroyed 05/26/2026 17:55:29.768 WebClient: WebClient(000001BBC7B99C70): useWinHttp: true 05/26/2026 17:55:29.768 OfficeConfigHelper: GetEnvironmentType hr = 0x80070002, result: 0, valueData: 0, 05/26/2026 17:55:29.768 ECSConfigJSON: Downloading settings from https://ecs.office.com/config/v1/ODSP_Sync_Client/26.078.0426.0002?UpdateRing=Prod&accountType=StandaloneUpdater&clientid=4f3f1e5d-b95d-0795-856e-a956f6328a85, useBitsAndRetry: true 05/26/2026 17:55:29.768 WebClient: WebClient(000001BBC7B99C70): Beginning Async Download, id=[ECSConfigJSON], highPri=[true], Uri=[https://ecs.office.com/config/v1/ODSP_Sync_Client/26.078.0426.0002?UpdateRing=Prod&accountType=StandaloneUpdater&clientid=4f3f1e5d-b95d-0795-856e-a956f6328a85] 05/26/2026 17:55:29.768 WebClient: WebClient(000001BBC7B99C70): Background thread started 05/26/2026 17:55:29.768 WebClient: WebClient(000001BBC7B99C70): Download attempt #1 (max 10) 05/26/2026 17:55:29.768 WebClient: WebClient(000001BBC7B99C70): BeginDownloadAttempt: using URLMon 05/26/2026 17:55:29.768 WebClient: WebClient(000001BBC7B99C70): BeginDownloadAttempt: using WinHTTP instead of URLMon 05/26/2026 17:55:29.768 WebClient: WebClient(000001BBC7B99C70): DownloadToStream: WinHttpCrackUrl returned hr=0x00000000. 05/26/2026 17:55:29.771 WebClient: WebClient(000001BBC7B99C70): DownloadToStream: WinHttpOpen returned hr=0x00000000. 05/26/2026 17:55:29.771 WebClient: WebClient(000001BBC7B99C70): DownloadToStream: WinHttpConnect returned hr=0x00000000. 05/26/2026 17:55:29.771 WebClient: WebClient(000001BBC7B99C70): DownloadToStream: WinHttpOpenRequest returned hr=0x00000000. 05/26/2026 17:55:58.161 WebClient: WebClient(000001BBC7B99C70): DownloadToStream: WinHttpSendRequest returned hr=0x00000000. 05/26/2026 17:55:58.161 WebClient: WebClient(000001BBC7B99C70): DownloadToStream: WinHttpReceiveResponse returned hr=0x00000000. 05/26/2026 17:55:58.161 WebClient: WebClient(000001BBC7B99C70): DownloadToStream: WinHttpQueryHeaders returned 1 with http code 200. 05/26/2026 17:55:58.161 WebClient: WebClient(000001BBC7B99C70): DownloadToStream: Response headers are 1700 bytes long. 05/26/2026 17:55:58.163 WebClient: WebClient(000001BBC7B99C70): DownloadToStream: SHCreateStreamOnFileEx returned hr=0x00000000. 05/26/2026 17:55:58.163 WebClient: WebClient(000001BBC7B99C70): DownloadToStream: IStream Write of 1432 bytes with hr=0x00000000. 05/26/2026 17:55:58.211 WebClient: WebClient(000001BBC7B99C70): DownloadToStream: IStream Write of 889 bytes with hr=0x00000000. 05/26/2026 17:55:58.211 WebClient: WebClient(000001BBC7B99C70): DownloadToStream: IStream Write of 0 bytes with hr=0x00000000. 05/26/2026 17:55:58.213 WebClient: WebClient(000001BBC7B99C70): WaitForDownloadAttempt() 05/26/2026 17:55:58.213 WebClient: WebClient(000001BBC7B99C70): WaitForMultipleObjects() TryCompleted was signaled. 05/26/2026 17:55:58.213 WebClient: WebClient(000001BBC7B99C70): Download attempt #0 result hr=0x00000000 05/26/2026 17:55:58.213 WebClient: WebClient(000001BBC7B99C70): Background thread exiting, hr=0x00000000 05/26/2026 17:55:58.215 ECSConfigurationDownloader: Update configuration. hresult = 0 05/26/2026 17:55:58.217 ECSConfigJSON: !ERROR! (0x80070005) Failed to copy the downloaded settings file locally. 05/26/2026 17:56:58.242 WebClient: WebClient(000001BBC7B99A80): destroyed 05/26/2026 17:56:58.242 WebClient: WebClient(000001BBC7B99C70): destroyed