App starting at 3/20/2026 7:55:27 PM from C:\WINDOWS\system32. OS: 26100.1.amd64fre.ge_release.240331-1435, Build #: 26200. Is Dev Mode = False Is PPE Mode = False Package version = 102.2511.3002.0 OS version = 10.0.26200.0 Is VM = False Is Msft Internal = False ClientId = baace26a-f30f-4370-acb3-e6ebf6c24ba3 LocalDeviceId = 4C4C4544-0035-4410-8059-C4C04F585432 DeviceId = 0018800EB8B680F6 IsOneAuthEnabled = True OneAuthVersion = 7.2.0 ===================================================================== 2026-03-20T18:55:29 Info: Persisted Store path: \Local\Packages\Microsoft.6365217CE6EB4_8wekyb3d8bbwe\LocalCache\datastore.bin 2026-03-20T18:55:29 Info: FetchFlightSettingsAsync started with ForceFetch., FlightConfigurationFetchForce, AdditionalProperties: [ApiCaller, FlightDataModel] [EcsIPBasedCountryCode, NA] [EcsIsUsePreviousSettingsIfECSFail, False] [EventGroup, Flight] 2026-03-20T18:55:31 Info: FetchFlightSettingsAsync: user's IP based country code is NA 2026-03-20T18:55:32 Info: OneAuth AuthProvider, DiscoverAccountsCallback, isCompleted: False result: {"IsCompleted":false,"DiscoveryStatus":1,"Account":{}}. 2026-03-20T18:55:32 Info: OneAuth AuthProvider, DiscoverAccountsCallback, isCompleted: True result: {"IsCompleted":true,"DiscoveryStatus":0,"Account":null}. 2026-03-20T18:55:32 Info: OneAuth AuthProvider, DiscoverAccountsAsync completed. 2026-03-20T18:55:32 Info: CreateECSClientConnectionAsync started with params: forceFetchFromEcs True, caller: FlightDataModel 2026-03-20T18:55:32 Info: FlightManager ResetDesktopClientSDK forceReset: True, onAppExit: False, caller FlightDataModel 2026-03-20T18:55:32 Info: EcsDesktopClient Before Deleting ECS Cache: 2026-03-20T18:55:32 Info: DesktopFlightClientTelemetryHost EventName CacheLoadSucceeded; CacheDefaultConfigCount 0 CacheUserConfigCount 0 CacheMaximumUserConfigsAllowed 30 CacheMaximumUnhandledExceptions 3 CacheUnhandledExceptions 0 2026-03-20T18:55:33 Info: [Theming] Application theme set to light., ApplicationThemeChanged, AdditionalProperties: [StartupTheme, light] [EventGroup, EventGroupForTheming] 2026-03-20T18:55:34 Info: ECSDesktopClient ClientConfigurationChanged !e.FromCache 20/03/2026 19:55:34 2026-03-20T18:55:34 Info: FetchFlightSettingsAsync: user's IP based country code is 2026-03-20T18:55:34 Info: FetchFlightSettingsAsync started with ForceFetch., FlightConfigurationFetchForce, AdditionalProperties: [ApiCaller, ClientConfigurationChanged] [EcsIPBasedCountryCode, ] [EcsIsUsePreviousSettingsIfECSFail, True] [EventGroup, Flight] 2026-03-20T18:55:35 Info: FlightManager CreateECSClientConnection:Ecs Client creation success. 2026-03-20T18:55:35 Info: MethodTimeSpan completed for : ECS_CreateECSClientConnection is 2809 2026-03-20T18:55:35 Info: EcsDesktopClient ResolveFlightAsync {"FeatureFlags":{"Bootstrapper":true,"UpsellRedesign":true,"UpsellSignInPage":true,"UpsellTrial":true,"UseServerTelemetryChannel":true,"CompletePreviousQuasiOnboarding":true,"DarkMode":true,"PushNotificationsV2":true,"QueryPendingNotifications":true,"SilentSso":true,"SingleSignOn":true,"EnableOneAuth":true,"SampleTelemetry":true,"DisablePerfTelemetry":true},"BootstrapperSettings":{"IsUSA":false,"IsVariantA":false,"MobileToast":true,"CMToast":false,"VPNToast":false,"ToastShowAfterDays":90,"NextToastShowAfterDays":1,"MaxShowToastTimes":6,"ToastShowDurationInSecs":7,"ToastDelayDurationInSecs":60},"UpsellRedesignSettings":{"Variant":"1"},"UpsellSettings":{"NonTrialRegions":["KR"]},"NotificationSettings":{"GetPendingNotificationIntervalInMinutes":1440},"SampleTelemetrySettings":{"EventNames":["MethodTimeSpan","FlightECSClientConfigurationChanged","FlightConfigurationFetchSuccessButNoChange","AvModelFailedToInit","DashboardSecurityConstructionError"],"BootStrapperEventNames":["ApplicationClosed"]},"DefaultSettings":{"Win10Version":"102.2503.28001.0","Win11Version":"102.2503.28002.0"}} eTag="ckTyuNHs7FvfLiwqrFqWJ+by6IosdyYbuk7wQmuuglY=" ConfigIds = P-E-1244346-3-10,P-E-1241882-2-7,P-R-1583115-12-6,P-R-1560682-8-5,P-R-1470512-6-4,P-R-1464113-12-11,P-R-1454073-16-15,P-R-1405929-12-25,P-R-1256590-8-8,P-R-1250592-8-12,P-R-1157137-12-6,P-R-1151824-12-5,P-D-1239949-2-10, allAgents=ConsumerSecurityUx,ECS,Headers,ConfigIDs 2026-03-20T18:55:35 Info: FetchFlightSettingsAsync: Received valid configuration from ECS. EcsAudience = Free, EcsOfficeAudience: Production, ecsId= P-E-1244346-3-10,P-E-1241882-2-7,P-R-1583115-12-6,P-R-1560682-8-5,P-R-1470512-6-4,P-R-1464113-12-11,P-R-1454073-16-15,P-R-1405929-12-25,P-R-1256590-8-8,P-R-1250592-8-12,P-R-1157137-12-6,P-R-1151824-12-5,P-D-1239949-2-10,ecsExpId= P-E-1244346-3-10,P-E-1241882-2-7, etag = "ckTyuNHs7FvfLiwqrFqWJ+by6IosdyYbuk7wQmuuglY=", userAccountCountry= FR, locale= fr, ipBasedCountry= NA, ClientId= baace26a-f30f-4370-acb3-e6ebf6c24ba3, OsFlightRing= Retail, OsFlightBranchName= , caller: FlightDataModel 2026-03-20T18:55:35 Info: CreateECSClientConnectionAsync started with params: forceFetchFromEcs False, caller: ClientConfigurationChanged 2026-03-20T18:55:35 Info: FlightManager ResetDesktopClientSDK forceReset: False, onAppExit: False, caller ClientConfigurationChanged 2026-03-20T18:55:35 Info: MethodTimeSpan completed for : ECS_CreateECSClientConnection is 2 2026-03-20T18:55:35 Info: MethodTimeSpan completed for : ECS_FetchFlightSettingsAsync is 805 2026-03-20T18:55:35 Info: FetchFlightSettingsAsync: Received same as previous configuration from ECS So no update., FlightConfigurationFetchSuccessButNoChange, AdditionalProperties: [EcsPrevETag, "ckTyuNHs7FvfLiwqrFqWJ+by6IosdyYbuk7wQmuuglY="] [EcsETag, "ckTyuNHs7FvfLiwqrFqWJ+by6IosdyYbuk7wQmuuglY="] [EventGroup, Flight] 2026-03-20T18:55:35 Info: ECSDesktopClient ClientConfigurationChanged FromCache = False Etag:"ckTyuNHs7FvfLiwqrFqWJ+by6IosdyYbuk7wQmuuglY=" 2026-03-20T18:55:35 Info: MethodTimeSpan completed for : ECS_FetchFlightSettingsAsync is 6199 2026-03-20T18:55:35 Info: IsFeatureEnabledAsync: feature AddDeviceRecommendation is True 2026-03-20T18:55:35 Info: IsFeatureEnabledAsync: feature DarkMode is True 2026-03-20T18:55:36 Info: Application activation kind = Launch. 2026-03-20T18:55:36 Info: LogOxpdInstallationStatus: [EventGroup, Oxpd];[ApiCaller, LogDefaultAppTelemetry];[XpdInstallationStatus, Success];[XpdInstallationTimeStamp, 01/10/2025 18:33:36];[XpdInstallationStatusValue, 0];[XpdInstallationPackageVersion, 102.2412.12002.0];[XpdInstallationInstallType, HigherVersionAlreadyInstalledForAllUsers];[OfficeAudience, Production];[OfficeChannel, LTSC2024];[OfficeTenantIDResult, ];[OfficeTenantID, ];[OfficeProductReleaseIds, ProPlus2024Volume] 2026-03-20T18:55:36 Info: HandleDiscoveryToastTriggerAsync started with argument: -Bootstrapper 2026-03-20T18:55:37 Info: Telemetry NetworkAvailable: True 2026-03-20T18:55:37 Info: Networking data model starting: Network State Availability = True 2026-03-20T18:55:37 Info: Our app's startup task state is Disabled. 2026-03-20T18:55:38 Info: FetchCountryCodeAsync received country code for IP as FR. 2026-03-20T18:55:38 Info: FetchFlightSettingsAsync: user's IP based country code is FR 2026-03-20T18:55:38 Info: FetchFlightSettingsAsync started with ForceFetch., FlightConfigurationFetchForce, AdditionalProperties: [ApiCaller, ForceFetchFlightSettingsAsync] [EcsIPBasedCountryCode, FR] [EcsIsUsePreviousSettingsIfECSFail, False] [EventGroup, Flight] 2026-03-20T18:55:39 Info: CreateECSClientConnectionAsync started with params: forceFetchFromEcs True, caller: ForceFetchFlightSettingsAsync 2026-03-20T18:55:39 Info: FlightManager ResetDesktopClientSDK forceReset: True, onAppExit: False, caller ForceFetchFlightSettingsAsync 2026-03-20T18:55:39 Info: EcsDesktopClient Dispose 2026-03-20T18:55:39 Info: EcsDesktopClient Before Disposing ECS Client: 2026-03-20T18:55:39 Info: EcsDesktopClient Before Deleting ECS Cache: 2026-03-20T18:55:39 Info: EcsDesktopClient Deleting ECS Cache: Ecs.dat 2026-03-20T18:55:39 Info: EcsDesktopClient Deleted ECS Cache:: Ecs.dat 2026-03-20T18:55:39 Info: EcsDesktopClient Before Deleting ECS Cache: 2026-03-20T18:55:39 Info: DesktopFlightClientTelemetryHost EventName CacheLoadSucceeded; CacheDefaultConfigCount 0 CacheUserConfigCount 0 CacheMaximumUserConfigsAllowed 30 CacheMaximumUnhandledExceptions 3 CacheUnhandledExceptions 0 2026-03-20T18:55:39 Info: ECSDesktopClient ClientConfigurationChanged !e.FromCache 20/03/2026 19:55:39 2026-03-20T18:55:39 Info: FetchFlightSettingsAsync: user's IP based country code is 2026-03-20T18:55:39 Info: FetchFlightSettingsAsync started with ForceFetch., FlightConfigurationFetchForce, AdditionalProperties: [ApiCaller, ClientConfigurationChanged] [EcsIPBasedCountryCode, ] [EcsIsUsePreviousSettingsIfECSFail, True] [EventGroup, Flight] 2026-03-20T18:55:39 Info: FlightManager CreateECSClientConnection:Ecs Client creation success. 2026-03-20T18:55:39 Info: MethodTimeSpan completed for : ECS_CreateECSClientConnection is 595 2026-03-20T18:55:39 Info: EcsDesktopClient ResolveFlightAsync {"FeatureFlags":{"Bootstrapper":true,"UpsellRedesign":true,"UpsellSignInPage":true,"UpsellTrial":true,"UseServerTelemetryChannel":true,"CompletePreviousQuasiOnboarding":true,"DarkMode":true,"PushNotificationsV2":true,"QueryPendingNotifications":true,"SilentSso":true,"SingleSignOn":true,"EnableOneAuth":true,"SampleTelemetry":true,"DisablePerfTelemetry":true},"BootstrapperSettings":{"IsUSA":false,"IsVariantA":false,"MobileToast":true,"CMToast":false,"VPNToast":false,"ToastShowAfterDays":90,"NextToastShowAfterDays":1,"MaxShowToastTimes":6,"ToastShowDurationInSecs":7,"ToastDelayDurationInSecs":60},"UpsellRedesignSettings":{"Variant":"1"},"UpsellSettings":{"NonTrialRegions":["KR"]},"NotificationSettings":{"GetPendingNotificationIntervalInMinutes":1440},"SampleTelemetrySettings":{"EventNames":["MethodTimeSpan","FlightECSClientConfigurationChanged","FlightConfigurationFetchSuccessButNoChange","AvModelFailedToInit","DashboardSecurityConstructionError"],"BootStrapperEventNames":["ApplicationClosed"]},"DefaultSettings":{"Win10Version":"102.2503.28001.0","Win11Version":"102.2503.28002.0"}} eTag="ckTyuNHs7FvfLiwqrFqWJ+by6IosdyYbuk7wQmuuglY=" ConfigIds = P-E-1244346-3-10,P-E-1241882-2-7,P-R-1583115-12-6,P-R-1560682-8-5,P-R-1470512-6-4,P-R-1464113-12-11,P-R-1454073-16-15,P-R-1405929-12-25,P-R-1256590-8-8,P-R-1250592-8-12,P-R-1157137-12-6,P-R-1151824-12-5,P-D-1239949-2-10, allAgents=ConsumerSecurityUx,ECS,Headers,ConfigIDs 2026-03-20T18:55:39 Info: FetchFlightSettingsAsync: Received valid configuration from ECS. EcsAudience = Free, EcsOfficeAudience: Production, ecsId= P-E-1244346-3-10,P-E-1241882-2-7,P-R-1583115-12-6,P-R-1560682-8-5,P-R-1470512-6-4,P-R-1464113-12-11,P-R-1454073-16-15,P-R-1405929-12-25,P-R-1256590-8-8,P-R-1250592-8-12,P-R-1157137-12-6,P-R-1151824-12-5,P-D-1239949-2-10,ecsExpId= P-E-1244346-3-10,P-E-1241882-2-7, etag = "ckTyuNHs7FvfLiwqrFqWJ+by6IosdyYbuk7wQmuuglY=", userAccountCountry= FR, locale= fr, ipBasedCountry= FR, ClientId= baace26a-f30f-4370-acb3-e6ebf6c24ba3, OsFlightRing= Retail, OsFlightBranchName= , caller: ForceFetchFlightSettingsAsync 2026-03-20T18:55:40 Info: MethodTimeSpan completed for : ECS_FetchFlightSettingsAsync is 1621 2026-03-20T18:55:40 Info: HandleBootstrapperActivity ECS fetch started. 2026-03-20T18:55:40 Info: Toast advertise dismiss is False 2026-03-20T18:55:40 Info: HandleBootstrapperActivity ECS fetch skipped as it was already fetched. 2026-03-20T18:55:40 Info: IsFeatureEnabledAsync: feature Bootstrapper is True 2026-03-20T18:55:40 Info: {6EE9FD33-75BE-4CF0-BF70-3BB7B70CEC6B} [IDataProtectionShield] value is: IDataProtectionShield 2026-03-20T18:55:40 Info: {D71BECE8-17B8-4636-832C-D010D4F847F7} [IDashboard] value is: IDashboard 2026-03-20T18:55:40 Info: {ff986ead-f547-477f-8f40-2dccad2d76c0} [IDefenderShield] value is: IDefenderShield 2026-03-20T18:55:40 Info: {6DD8C5E1-01E1-43D2-85D0-00203D3F2553} [IDefenderShield: Pre-Cobalt Serviced] value is: 2026-03-20T18:55:40 Info: {C2C4C36C-18D2-48A0-9E30-932C8FFCC2F7} [IDefenderShield: Pre-Cobalt] value is: 2026-03-20T18:55:40 Info: {92CBB2DE-4B91-4E74-8020-49D6E52F5860} [IThreatProtectionShield] value is: IThreatProtectionShield 2026-03-20T18:55:40 Info: CreateECSClientConnectionAsync started with params: forceFetchFromEcs False, caller: ClientConfigurationChanged 2026-03-20T18:55:40 Info: FlightManager ResetDesktopClientSDK forceReset: False, onAppExit: False, caller ClientConfigurationChanged 2026-03-20T18:55:40 Info: MethodTimeSpan completed for : ECS_FetchFlightSettingsAsync is 739 2026-03-20T18:55:40 Info: ECSDesktopClient ClientConfigurationChanged FromCache = False Etag:"ckTyuNHs7FvfLiwqrFqWJ+by6IosdyYbuk7wQmuuglY=" 2026-03-20T18:55:40 Info: FetchFlightSettingsAsync: Received same as previous configuration from ECS So no update., FlightConfigurationFetchSuccessButNoChange, AdditionalProperties: [EcsPrevETag, "ckTyuNHs7FvfLiwqrFqWJ+by6IosdyYbuk7wQmuuglY="] [EcsETag, "ckTyuNHs7FvfLiwqrFqWJ+by6IosdyYbuk7wQmuuglY="] [EventGroup, Flight] 2026-03-20T18:55:40 Info: The defender interface is Current 2026-03-20T18:55:41 Info: OneAuth AuthProvider, GetAccounts_IsAnyUserLicensedAsync started with correlationId d9840b37-e1e7-4b3a-91ab-18ddf1a724d6. 2026-03-20T18:55:41 Info: OneAuth AuthProvider, InvokeAccountsChangedEventIfNeeded triggered for caller - GetAccounts_IsAnyUserLicensedAsync. Previous accounts count:0, new accounts count 1. 2026-03-20T18:55:41 Info: Persisted Store path: \Local\Packages\Microsoft.6365217CE6EB4_8wekyb3d8bbwe\LocalCache\notificationstore.bin 2026-03-20T18:55:41 Info: OneAuth AuthProvider, AcquireTokenSilent started with correlationId 303a4f53-620b-4a1e-a167-f8219cd5801a. 2026-03-20T18:55:42 Info: OneAuth AuthProvider, GetUserAuthentication succeeded. Telemetry Properties: [EventGroup, SigninActivity];[SignInProviderType, OneAuth];[SignInType, Silent];[SignInCategory, Background];[SignInCaller, AdvertiseToast];[SignInPageShownType, ];[SignInShowFeaturesSidebar, False];[SignInSource, AdvertiseToast];[IsCurrentAccountUsedForAuth, false];[AuthExceptionCorrelationId, 303a4f53-620b-4a1e-a167-f8219cd5801a];[UserId, 00037FFE1B269C6E];[DeviceId, 0018800EB8B680F6];[IsAccountNull, False];[TokenExpTime, 21/03/2026 18:55:29];[NotBeforeTime, 20/03/2026 18:50:29];[LastAuthTime, 20/03/2026 18:50:29];[IsExpiredToken, false] Expiration:1774119329,NotBeforeTime:1774032629,LastAuthTime:1774032629 2026-03-20T18:55:44 Info: IsAnyUserLicensed Connected accounts = 1, Microsoft accounts = 1, Session Id = 1 2026-03-20T18:55:44 Info: GetConsumerO365HomePremRetailProductLicenses found 1 O365HomePremRetail consumer licenses. 2026-03-20T18:55:44 Info: IsAnyUserLicensed Advertise toast license check result: [EventGroup, NotificationActivity] [TotalAccountsFoundThroughMsalApi, 1] [TotalAccountsThrownException, 0] [TotalAccountsNullLicence, 0] [TotalAccountsNoValidLicence, 1] [TotalAccountsWithValidLicense, 0] [TotalAccountsSkippedLicence, 0] [TotalEnterpriseSkippedAccounts, 0] [TotalUiRequiredException, 0] [ExceptionCodeStr, ] [ExceptionCodeStatus, ] [BootstrapperSessionTriggeredCount, 1] [NoUserLicense, false] [NoUserLicenseCheckCount, 1] [ConnectedAccounts, 1] [MicrosoftAccounts, 1] [SessionIdIsNotZero, True] [XpdInstallationStatus, Success] [XpdInstallationTimeStamp, 01/10/2025 18:33:36] [XpdInstallationStatusValue, 0] [XpdInstallationPackageVersion, 102.2412.12002.0] [XpdInstallationInstallType, HigherVersionAlreadyInstalledForAllUsers] [OfficeAudience, Production] [OfficeChannel, LTSC2024] [OfficeTenantIDResult, ] [OfficeTenantID, ] [OfficeProductReleaseIds, ProPlus2024Volume] [UserLicenseDataFromPortal, [{"activeSubscriptionProducts":null,"activeSubscriptionProduct":null,"expiredSubscriptionProduct":{"endDate":"2025-09-08T00:00:00Z","autoRenew":false,"isTrial":false,"isOwner":true,"isFamily":true,"entitlementValidityReasonCode":"Expired","skuType":2},"isLicenseRequired":true,"perpetualCategories":[],"userId":null,"isSubscriptionActive":false,"retrievalDateTime":null,"skuType":null}]] [TotalAccountsWithProviderId, 0] [UseAccountsFilter, false] [UserLicenseDataFromOfficeCache, [{"MaxDevicesAllowed":5,"IsAdmin":true,"IsTrial":false,"Metadata":{"UserId":null,"TenantId":null,"IsExtended":false,"ServerTimeUtc":"2025-07-24T16:51:36.9076146Z","NotBefore":"2025-07-23T16:51:36.9076146Z","NotAfter":"2025-09-23T00:00:00Z","RenewAfter":"2025-07-23T16:51:36.9076146Z"},"MetadataType":1,"Category":8,"ExpiresOn":"2025-09-08T00:00:00Z","LicenseType":"Subscription","ProductId":214,"ProductReleaseId":"O365HomePremRetail","Status":"Provisioned","Beneficiary":"User"}]] [NumLicensesFromOfficeCache, 1] [LicenseTimeSinceServerTime, 00:00:00] 2026-03-20T18:55:44 Info: No users are licensed for M365, so exiting. 2026-03-20T18:55:44 Info: HandleBootstrapperActivity completed, exiting app. 2026-03-20T18:55:44 Info: FlightManager ResetDesktopClientSDK forceReset: True, onAppExit: True, caller CleanupOnAppExit 2026-03-20T18:55:44 Info: EcsDesktopClient Dispose 2026-03-20T18:55:44 Info: EcsDesktopClient Before Disposing ECS Client: 2026-03-20T18:55:44 Info: OneAuth AuthProvider Dispose method started. 2026-03-20T18:55:44 Info: OneAuth AuthProvider Dispose method ended. 2026-03-20T18:55:44 Info: Flushing telemetry logs on exit. 2026-03-20T18:55:44 Info: Shutting the app down. ===================================================================== Closing tracing at 3/20/2026 7:55:44 PM