SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T09:56:45:424+0200 ThreadID=304532 Component=ngl-lib_NglAppLib Description="InitializeLogger: -------- Initializing session logs --------"
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T09:56:45:426+0200 ThreadID=304532 Component=ngl-lib_kOperatingConfig Description="GetRuntimeDetails: No operating configs found"
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T09:56:45:426+0200 ThreadID=304532 Component=ngl-lib_kOperatingConfig Description="GetRuntimeDetails: Fallback to NAMED_USER_ONLINE!!"
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T09:56:45:427+0200 ThreadID=304532 Component=ngl-lib_NglAppLib Description="SetConfig: OS Name=WINDOWS_64, OS Version=10.0.26200.1"
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T09:56:45:427+0200 ThreadID=304532 Component=ngl-lib_NglAppLib Description="SetConfig: NGLLibVersion=1.41.0.11, Environment=5, Runtimemode=NAMED_USER_ONLINE, NpdID="
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T09:56:45:428+0200 ThreadID=304532 Component=ngl-lib_NglAppLib Description="SetConfig succeeded - SetConfig: ClientID=ngl_acrobat_reader1, AppID=AcrobatReader1, AppVersion=26.1.21367.6, NglRunMode=0"
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T09:56:45:428+0200 ThreadID=304532 Component=ngl-lib_NglAppLib Description="SetConfig: Isotropic0.1774993700000.0"
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T09:56:45:429+0200 ThreadID=304532 Component=ngl-lib_NglFeatureManager Description="GetOperatingMode : runtime mode : 1"
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T09:56:45:429+0200 ThreadID=304532 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T09:56:45:430+0200 ThreadID=304532 Component=ngl-lib_NglFeatureManager Description="GetFlagsFromFs: Finished with status: 8 | OsErrorCode: 2 | OsErrorDesc: No such file or directory"
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T09:56:45:430+0200 ThreadID=304532 Component=ngl-lib_NglIngestPersistenceHelper Description="DetermineFeatureEnabled: Is Feature Enabled: 1"
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T09:56:45:431+0200 ThreadID=304532 Component=ngl-lib_NglIngestManager Description="NglIngestManager : Initializing Ingest Manager"
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T09:56:45:431+0200 ThreadID=304532 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T09:56:45:432+0200 ThreadID=304532 Component=ngl-lib_InitTriggerSpecialEvent Description="operator () : (App)OPMPD not found"
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T09:56:45:432+0200 ThreadID=304532 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T09:56:45:433+0200 ThreadID=304532 Component=ngl-lib_InitTriggerSpecialEvent Description="operator () : (App)OPMPD not found"
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T09:56:45:433+0200 ThreadID=304532 Component=ngl-lib_NglIngestManager Description="StartIngestService :  Ingest manager started."
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T09:56:45:433+0200 ThreadID=62264 Component=ngl-lib_NglIngestManager Description="ProcessNglIngestEvents : Ingest Process - Started"
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T09:56:45:434+0200 ThreadID=304532 Component=ngl-lib_NglIngestManager Description="StartIngestService :  Ingest Monitor success thread started."
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T09:56:45:434+0200 ThreadID=58036 Component=ngl-lib_NglIngestManager Description="MonitorSuccessEventsThread : Ingest Success Event Monitor - Started"
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T09:56:45:435+0200 ThreadID=62264 Component=ngl-lib_NglIngestManager Description="ProcessNglIngestEvents :  Ingest manager State: Running "
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T09:56:45:435+0200 ThreadID=304532 Component=ngl-lib_SyncManager Description="SyncManager : Initializing SyncManager"
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T09:56:45:436+0200 ThreadID=304532 Component=ngl-lib_DataStorageFs Description="DataStorageFs: mFeatureSupported set to 1 at start"
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T09:56:45:437+0200 ThreadID=304532 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T09:56:45:438+0200 ThreadID=304532 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T09:56:45:438+0200 ThreadID=304532 Component=ngl-lib_SyncManager Description="StartSyncService: SyncService started"
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T09:56:45:439+0200 ThreadID=305844 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T09:56:45:439+0200 ThreadID=305844 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T09:56:45:440+0200 ThreadID=304532 Component=ngl-lib_NglController Description="SetNglWorkflowParams: Custom CEF-Resource mode: 1"
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T09:56:45:440+0200 ThreadID=301200 Component=ngl-lib_OSUtil Description="GetCCDInstalledPath: CCD does not exist at the path: C"
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T09:56:45:441+0200 ThreadID=305844 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..."
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T09:56:45:441+0200 ThreadID=304532 Component=ngl-lib_NglController Description="VerifyAndSetNglWfDirPath: Path: C:\Program Files\Adobe\Acrobat DC\Acrobat\NGL\cefWorkflow\adobe_licensing_wf_acro.exe"
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T09:56:45:442+0200 ThreadID=301200 Component=ngl-lib_OSUtil Description="GetCCDInstalledPath: CCD does not exist at the path: C"
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T09:56:45:442+0200 ThreadID=301200 Component=ngl-lib_OSUtil Description="GetCCDVersion: Failed to retrieve the installed location of CCD"
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T09:56:45:443+0200 ThreadID=304532 Component=ngl-lib_NglController Description="VerifyAndSetCefResourcesPath: Path: C:\Program Files\Adobe\Acrobat DC\Acrobat\AcroCEF"
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T09:56:45:444+0200 ThreadID=305844 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T09:56:45:445+0200 ThreadID=301200 Component=ngl-lib_OSUtil Description="GetNGLWFVersion: Failed to retrieve the installed location of NGLWF"
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T09:56:45:445+0200 ThreadID=305844 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Package Info"
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T09:56:45:446+0200 ThreadID=304532 Component=ngl-lib_OSUtil Description="InitWebViewData: Webview version: 146.0.3856.97"
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T09:56:45:446+0200 ThreadID=301200 Component=ngl-lib_OSUtil Description="GetNGLWFHelperVersion: Failed to retrieve the installed location of NGLWF Helper"
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T09:56:45:447+0200 ThreadID=304532 Component=ngl-lib_OSUtil Description="PopulateAllBrowserVersions: CEF: CEF:112.7.0.0:1.14.0.2, Webview: WebView2:146.0.3856.97, IE: IE-11.1882.26100.0"
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T09:56:45:448+0200 ThreadID=305844 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..."
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T09:56:45:448+0200 ThreadID=304532 Component=ngl-lib_OSUtil Description="GetLocalBrowserOverrides: No local config file found falling back to default browser sequence."
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T09:56:45:448+0200 ThreadID=305844 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T09:56:45:449+0200 ThreadID=304532 Component=ngl-lib_OSUtil Description="SetEmbeddedBrowserVersion: EmbeddedBrowserVersion: CEF:112.7.0.0:1.14.0.2"
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T09:56:45:449+0200 ThreadID=305844 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Password"
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T09:56:45:450+0200 ThreadID=304532 Component=ngl-lib_NglController Description="SetNgluPath: adobe licensing helper not found in path from NglAppLibConfig, using from default location"
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T09:56:45:450+0200 ThreadID=305844 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T09:56:45:451+0200 ThreadID=304532 Component=ngl-lib_NglController Description="SetNgluPath: adobe licensing helper not found at default location"
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T09:56:45:451+0200 ThreadID=305844 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T09:56:45:451+0200 ThreadID=304532 Component=ngl-lib_NglController Description="NglController: constructor invoked in 4 license mode, NglRunMode - 0 & ReInitStatus failure ExtBrwAuth_Enabled:True"
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T09:56:45:452+0200 ThreadID=304532 Component=ngl-lib_NglController Description="RegisterAcroDataHelperCallback: invoked"
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T09:56:45:452+0200 ThreadID=304532 Component=ngl-lib_NglSDKInterface Description="RegisterNglControllerInstance: invoked"
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T09:56:45:453+0200 ThreadID=305844 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T09:56:45:453+0200 ThreadID=305844 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..."
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T09:56:45:454+0200 ThreadID=304532 Component=ngl-lib_NGLWorkflow Description="NglWorkflow: WorkflowExe LatestCEFWFVersion: 1.14.0.2"
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T09:56:45:454+0200 ThreadID=305844 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T09:56:45:455+0200 ThreadID=304532 Component=ngl-lib_NGLWorkflow Description="operator (): Log IE Browser WF enabled: no"
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T09:56:45:455+0200 ThreadID=305844 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info"
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T09:56:45:456+0200 ThreadID=305844 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..."
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T09:56:45:457+0200 ThreadID=304532 Component=ngl-lib_NglController Description="InitializeProfileUpdates: invoked and running in headed mode"
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T09:56:45:457+0200 ThreadID=304532 Component=ngl-lib_NglController Description="ONGLIPUI: invoked and running in headed mode"
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T09:56:45:458+0200 ThreadID=305844 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T09:56:45:459+0200 ThreadID=304532 Component=ngl-lib_NglController Description="ExecuteRequest: request id: 1 api: 0 data?: no workflow?: no"
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T09:56:45:459+0200 ThreadID=305844 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User Profile"
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T09:56:45:460+0200 ThreadID=304532 Component=ngl-lib_NglController Description="ExecuteRequest: request id: 2 api: 0 data?: no workflow?: no"
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T09:56:45:460+0200 ThreadID=305844 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..."
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T09:56:45:461+0200 ThreadID=304532 Component=ngl-lib_NglController Description="InitializeProfileUpdatesInternal: Initial internal status = 1"
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T09:56:45:462+0200 ThreadID=305844 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T09:56:45:462+0200 ThreadID=304532 Component=ngl-lib_OfflineStatusSpotter Description="DetermineFeatureEnabled: Is Feature Enabled: 1"
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T09:56:45:463+0200 ThreadID=305844 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username"
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T09:56:45:463+0200 ThreadID=304532 Component=ngl-lib_NglAbuseSpotterManager Description="DetermineFeatureEnabled: Is Feature Enabled: 1"
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T09:56:45:464+0200 ThreadID=73652 Component=ngl-lib_NglAbuseSpotterManager Description="WorkerThread: Starting spotter thread"
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T09:56:45:464+0200 ThreadID=73652 Component=ngl-lib_NglAbuseSpotterManager Description="WorkerThread: Task popped from queue"
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T09:56:45:465+0200 ThreadID=304532 Component=ngl-lib_NglNotificationManager Description="DetermineFeatureEnabled: Is Feature Enabled: 0"
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T09:56:45:465+0200 ThreadID=304532 Component=ngl-lib_NglController Description="LogCurrentUser: CachedNotValidated UserID=0"
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T09:56:45:466+0200 ThreadID=73652 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T09:56:45:466+0200 ThreadID=73652 Component=ngl-lib_OfflineStatusSpotter Description="ReadOfflineStatusDataFromFs: Finished with status: 8 | OsErrorCode: 2 | OsErrorDesc: No such file or directory"
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T09:56:45:467+0200 ThreadID=73652 Component=ngl-lib_OfflineStatusSpotter Description="SendEventIfRequired: returnStatus: 8"
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T09:56:45:539+0200 ThreadID=65728 Component=ngl-lib_NGLLibFactory Description="GetOperatingModeFromToolKitConfig : Toolkit config runtime mode : "
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T09:56:45:543+0200 ThreadID=65728 Component=ngl-lib_NGLLibFactory Description="GetIsSoftVirtualizationModeEnabled: Setting Soft Virtual Enviroment Flag as False as VDI is false."
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T09:56:45:544+0200 ThreadID=65728 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T09:56:45:545+0200 ThreadID=65728 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T09:56:45:546+0200 ThreadID=65728 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User OS Info; status: 8 OsErrorCode: 2"
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T09:56:45:546+0200 ThreadID=65728 Component=ngl-lib_NglController Description="SubmitSystemIngestEvents: Platform is Not Virtual | VDI: 0 "
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T09:56:45:547+0200 ThreadID=65728 Component=ngl-lib_NglController Description="SubmitSystemIngestEvents: Key=5c1d49d546d6b3278d17bd9d30eafc32357faccc3b675c2f19e9bd37e46bbe2a"
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T09:56:45:548+0200 ThreadID=62264 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:8bdee193-2511-4e47-bda0-6dc4f92dbec4 SubCategory:FeatureFlagValues StatusCode:0 OsErrorCode:0"
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T09:56:45:548+0200 ThreadID=65728 Component=ngl-lib_NglController Description="SubmitSystemIngestEvents: DP API CNG functions success "
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T09:56:45:549+0200 ThreadID=65728 Component=ngl-lib_NglController Description="SubmitWebViewIngestData: Webview runtime is installed."
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T09:56:45:549+0200 ThreadID=62264 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T09:56:45:550+0200 ThreadID=62264 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T09:56:45:550+0200 ThreadID=62264 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 8 OsErrorCode: 2"
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T09:56:45:551+0200 ThreadID=62264 Component=ngl-lib_UserPrincipalDao Description="GetUserPrincipal failed in GetUserProfile, status: 8"
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T09:56:45:551+0200 ThreadID=62264 Component=ngl-lib_NglIngestManager ErrorID=322 Description="GetAccessToken : Failed to fetch access token"
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T09:56:45:552+0200 ThreadID=62264 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T09:56:45:553+0200 ThreadID=62264 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T09:56:45:553+0200 ThreadID=62264 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T09:56:45:553+0200 ThreadID=62264 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T09:56:45:555+0200 ThreadID=62264 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T09:56:45:574+0200 ThreadID=62264 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest"
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T09:56:45:982+0200 ThreadID=141912 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T09:56:45:987+0200 ThreadID=62264 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T09:56:45:988+0200 ThreadID=62264 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T09:56:45:989+0200 ThreadID=62264 Component=ngl-lib_NglIngestManager Description="ProcessNglIngestEvents : Sent OPMPD event."
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T09:56:45:990+0200 ThreadID=62264 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:599c28af-c593-47e6-9dc7-0447cf16815e SubCategory:WebViewStatus StatusCode:0 OsErrorCode:0"
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T09:56:45:992+0200 ThreadID=62264 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T09:56:45:993+0200 ThreadID=62264 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T09:56:45:994+0200 ThreadID=62264 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 8 OsErrorCode: 2"
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T09:56:45:995+0200 ThreadID=62264 Component=ngl-lib_UserPrincipalDao Description="GetUserPrincipal failed in GetUserProfile, status: 8"
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T09:56:45:995+0200 ThreadID=62264 Component=ngl-lib_NglIngestManager ErrorID=322 Description="GetAccessToken : Failed to fetch access token"
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T09:56:45:996+0200 ThreadID=62264 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T09:56:45:997+0200 ThreadID=62264 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T09:56:45:997+0200 ThreadID=62264 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T09:56:45:998+0200 ThreadID=62264 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T09:56:45:998+0200 ThreadID=62264 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T09:56:46:006+0200 ThreadID=62264 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest"
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T09:56:46:389+0200 ThreadID=301928 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T09:56:46:394+0200 ThreadID=62264 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T09:56:46:395+0200 ThreadID=62264 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T09:56:46:396+0200 ThreadID=62264 Component=ngl-lib_NglIngestManager Description="ProcessNglIngestEvents : Sent App OPMPD event."
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T09:56:46:897+0200 ThreadID=60776 Component=ngl-lib_NglController Description="GetAMTData: invoked"
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T09:56:46:897+0200 ThreadID=60776 Component=ngl-lib_NglController Description="GetIntersectionOfLocalesList: invoked with Passed locales list as fr_FR"
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T09:56:46:898+0200 ThreadID=60776 Component=ngl-lib_NglController Description="GetIntersectionOfLocalesList: Reordered locales list is identical to passed locales as no installed locales were found."
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T09:56:46:898+0200 ThreadID=60776 Component=ngl-lib_NglController Description="GetProxyCredentials: invoked"
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T09:56:46:899+0200 ThreadID=60776 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T09:56:46:899+0200 ThreadID=60776 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T09:56:46:900+0200 ThreadID=60776 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T09:56:46:900+0200 ThreadID=60776 Component=ngl-lib_NglCommonLib Description="GetProxyCredentials - returned with : SecureStorageStatus:8 & NglStatusCode:242"
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T09:56:46:933+0200 ThreadID=60776 Component=ngl-lib_NglController Description="GetAMTData: invoked"
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T09:56:46:933+0200 ThreadID=60776 Component=ngl-lib_NglController Description="GetIntersectionOfLocalesList: invoked with Passed locales list as en_US,cs_CZ,da_DK,de_DE,es_ES,fi_FI,fr_FR,hr_HR,hu_HU,it_IT,ja_JP,ko_KR,nb_NO,nl_NL,pl_PL,pt_BR,ro_RO,ru_RU,sk_SK,sl_SI,sv_SE,tr_TR,uk_UA,zh_CN,zh_TW,fr_MA,en_AE,en_IL"
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T09:56:46:934+0200 ThreadID=60776 Component=ngl-lib_NglController Description="GetIntersectionOfLocalesList: Reordered locales list is identical to passed locales as no installed locales were found."
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T09:56:46:934+0200 ThreadID=60776 Component=ngl-lib_NglController Description="InitializeWorkflows: invoked"
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T09:56:46:934+0200 ThreadID=60776 Component=ngl-lib_NglAppLib Description="SetAppRuntimeConfig: AppLocale=fr_FR"
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T09:56:46:936+0200 ThreadID=60776 Component=ngl-lib_NglController Description="GetNglMenuItems: invoked"
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T09:56:46:937+0200 ThreadID=65728 Component=ngl-lib_NglController Description="InitialProfileTimer: app is licensed"
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T09:56:46:938+0200 ThreadID=150808 Component=ngl-lib_NUSecureProfileFetcher Description="GetDeviceTokenAndProfile : invoked"
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T09:56:46:938+0200 ThreadID=150808 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T09:56:46:939+0200 ThreadID=150808 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T09:56:46:939+0200 ThreadID=150808 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 8 OsErrorCode: 2"
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T09:56:46:940+0200 ThreadID=150808 Component=ngl-lib_UserPrincipalDao Description="GetUserPrincipal failed in GetUserProfile, status: 8"
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T09:56:46:940+0200 ThreadID=150808 Component=ngl-lib_NUSecureProfileFetcher Description="operator () : Bl"
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T09:56:46:941+0200 ThreadID=150808 Component=ngl-lib_NglAppLib ErrorID=255 Description="GetLatestNglProfile Status: Unlicensed apps are denied to reach out to COPS if there is no user signed in"
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T09:56:46:941+0200 ThreadID=150808 Component=ngl-lib_NglController Description="ProcessV2Profile: mIsTempLicense=0"
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T09:56:46:941+0200 ThreadID=150808 Component=ngl-lib_NglController Description="ONGLPP: request id: 2 api: 0 call-status: 255 profile-status: 403 sequence: initial workflow?: no spinner?: no"
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T09:56:46:942+0200 ThreadID=150808 Component=ngl-lib_NglController Description="HandleV2Response: Cannot handle undefined response (request 2 type 9 status 403 sequence initial)"
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T09:56:46:942+0200 ThreadID=150808 Component=ngl-lib_NglController Description="ProcessV2Profile: request id: 2 api: 0 call-status: 255 profile-status: 403 sequence: initial workflow?: no spinner?: no"
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T09:56:46:943+0200 ThreadID=150808 Component=ngl-lib_NglController Description="ProcessV2Profile: Initial profile fetch failed, use cached profile"
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T09:56:46:944+0200 ThreadID=150808 Component=ngl-lib_NglController Description="ProcessV2Profile: Initial profile failure: no cache (profile status 1)"
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T09:56:46:944+0200 ThreadID=150808 Component=ngl-lib_NglController Description="NotifyData: request id: 2 api: 0"
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T09:56:46:945+0200 ThreadID=150808 Component=ngl-lib_NglController Description="GetProfile: request 2 recieved"
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T09:56:46:946+0200 ThreadID=150808 Component=ngl-lib_NglController Description="GetProfile: request 2 returned status 403"
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T09:56:46:947+0200 ThreadID=65728 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T09:56:46:947+0200 ThreadID=65728 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T09:56:46:948+0200 ThreadID=65728 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 8 OsErrorCode: 2"
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T09:56:46:948+0200 ThreadID=65728 Component=ngl-lib_UserPrincipalDao Description="GetUserPrincipal failed in GetUserProfile, status: 8"
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T09:56:46:948+0200 ThreadID=65728 Component=ngl-lib_NglFeatureManager ErrorID=218 Description="GetAccessToken : Failed to fetch access token"
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T09:56:46:949+0200 ThreadID=65728 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T09:56:46:949+0200 ThreadID=65728 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T09:56:46:950+0200 ThreadID=65728 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T09:56:46:950+0200 ThreadID=65728 Component=ngl-lib_HttpRestConnectorForGet Description="SendHttpRequestSync: Request about to start"
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T09:56:46:951+0200 ThreadID=65728 Component=ngl-lib_HttpRestConnectorForGet Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T09:56:46:956+0200 ThreadID=65728 Component=ngl-lib_HttpRestConnectorForGet Description="SendHttpRequestASyncCallInternal: Calling endpoint https://p13n.adobe.io/fg/api/v2/feature"
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T09:56:46:997+0200 ThreadID=60776 Component=ngl-lib_NglController Description="GetProfile: request 2 recieved"
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T09:56:46:998+0200 ThreadID=60776 Component=ngl-lib_NglController Description="GetProfile: request 2 returned status 403"
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T09:56:46:998+0200 ThreadID=60776 Component=ngl-lib_NglController Description="GetAMTData: invoked"
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T09:56:46:999+0200 ThreadID=60776 Component=ngl-lib_NglController Description="GetIntersectionOfLocalesList: invoked with Passed locales list as fr_FR"
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T09:56:46:999+0200 ThreadID=60776 Component=ngl-lib_NglController Description="GetIntersectionOfLocalesList: Reordered locales list is identical to passed locales as no installed locales were found."
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T09:56:47:000+0200 ThreadID=60776 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T09:56:47:000+0200 ThreadID=60776 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T09:56:47:001+0200 ThreadID=60776 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 8 OsErrorCode: 2"
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T09:56:47:001+0200 ThreadID=60776 Component=ngl-lib_UserPrincipalDao Description="GetUserPrincipal failed in GetUserProfile, status: 8"
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T09:56:47:002+0200 ThreadID=60776 Component=ngl-lib_NglController Description="GetProxyCredentials: invoked"
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T09:56:47:003+0200 ThreadID=60776 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T09:56:47:003+0200 ThreadID=60776 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T09:56:47:004+0200 ThreadID=60776 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T09:56:47:004+0200 ThreadID=60776 Component=ngl-lib_NglCommonLib Description="GetProxyCredentials - returned with : SecureStorageStatus:8 & NglStatusCode:242"
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T09:56:47:229+0200 ThreadID=60776 Component=ngl-lib_NglController Description="GetProxyCredentials: invoked"
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T09:56:47:230+0200 ThreadID=60776 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T09:56:47:230+0200 ThreadID=60776 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T09:56:47:231+0200 ThreadID=60776 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T09:56:47:231+0200 ThreadID=60776 Component=ngl-lib_NglCommonLib Description="GetProxyCredentials - returned with : SecureStorageStatus:8 & NglStatusCode:242"
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T09:56:47:232+0200 ThreadID=60776 Component=ngl-lib_NglController Description="GetCurrentUserEmail: invoked"
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T09:56:47:348+0200 ThreadID=305944 Component=ngl-lib_HttpRestConnectorForGet Description="OnCallBack: Received response with status 200"
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T09:56:47:354+0200 ThreadID=65728 Component=ngl-lib_HttpRestConnectorForGet Description="SendHttpRequestSync: Request complete"
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T09:56:47:354+0200 ThreadID=65728 Component=ngl-lib_NglFeatureManager Description="ProcessClientJson: client details for client ID Ngl_1_41 is empty"
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T09:56:47:355+0200 ThreadID=65728 Component=ngl-lib_NglFeatureManager Description="ProcessClientJson: client details for client ID Ngl_AcrobatReader1 is empty"
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T09:56:47:358+0200 ThreadID=65728 Component=ngl-lib_FileHandlingUtilsWithLocking Description="WriteFile: Failed with os error code : 13 reason: Permission denied"
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T09:56:47:359+0200 ThreadID=65728 Component=ngl-lib_NglFeatureManager Description="UpdateFeatureFetchSSOFile: FS write status: 9 | OsErrorCode: 13 | OsErrorDesc: Permission denied"
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T09:56:47:359+0200 ThreadID=65728 Component=ngl-lib_NglFeatureManager Description="SaveFlagsToFs: Finished with status: 0 | OsErrorCode: 0 | OsErrorDesc: "
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T09:56:47:360+0200 ThreadID=65728 Component=ngl-lib_NglFeatureManager Description="FetchFlagsFromFloodgate: HTTP call returned with HttpRequestStatus: 0 | HttpResponseCode: 200 | X-Request-Id: sRTo9vWOMbWvAOyr1ARDigJzGF0yfvMz | ReturnStatus: 0"
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T09:56:47:361+0200 ThreadID=65728 Component=ngl-lib_NglFeatureManager Description="FetchFlagsAsync : FetchFlags returned with status code: 0"
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T10:01:47:317+0200 ThreadID=62264 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T10:01:47:319+0200 ThreadID=62264 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T10:01:47:320+0200 ThreadID=62264 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 8 OsErrorCode: 2"
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T10:01:47:320+0200 ThreadID=62264 Component=ngl-lib_UserPrincipalDao Description="GetUserPrincipal failed in GetUserProfile, status: 8"
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T10:01:47:321+0200 ThreadID=62264 Component=ngl-lib_NglIngestManager ErrorID=322 Description="GetAccessToken : Failed to fetch access token"
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T10:01:47:322+0200 ThreadID=62264 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T10:01:47:323+0200 ThreadID=62264 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T10:01:47:324+0200 ThreadID=62264 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T10:01:47:324+0200 ThreadID=62264 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T10:01:47:325+0200 ThreadID=62264 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T10:01:47:331+0200 ThreadID=62264 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest"
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T10:01:47:448+0200 ThreadID=305724 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T10:01:47:453+0200 ThreadID=62264 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T10:11:50:568+0200 ThreadID=305844 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T10:11:50:569+0200 ThreadID=305844 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T10:11:50:570+0200 ThreadID=305844 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..."
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T10:11:50:572+0200 ThreadID=305844 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T10:11:50:572+0200 ThreadID=305844 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Package Info"
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T10:11:50:573+0200 ThreadID=305844 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..."
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T10:11:50:574+0200 ThreadID=305844 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T10:11:50:575+0200 ThreadID=305844 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Password"
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T10:11:50:575+0200 ThreadID=305844 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T10:11:50:576+0200 ThreadID=305844 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T10:11:50:576+0200 ThreadID=305844 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T10:11:50:576+0200 ThreadID=305844 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..."
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T10:11:50:577+0200 ThreadID=305844 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T10:11:50:577+0200 ThreadID=305844 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info"
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T10:11:50:577+0200 ThreadID=305844 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..."
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T10:11:50:578+0200 ThreadID=305844 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T10:11:50:578+0200 ThreadID=305844 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User Profile"
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T10:11:50:578+0200 ThreadID=305844 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..."
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T10:11:50:579+0200 ThreadID=305844 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T10:11:50:579+0200 ThreadID=305844 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username"
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T10:18:33:834+0200 ThreadID=305844 Component=ngl-lib_SyncManager Description="RecurringSync: SyncService stopped"
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T10:18:33:834+0200 ThreadID=58036 Component=ngl-lib_NglIngestManager Description="MonitorSuccessEventsThread : Ingest Success Event Monitor - Finished"
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T10:18:33:834+0200 ThreadID=62264 Component=ngl-lib_NglIngestManager Description="ProcessSpecialEventBeforeClose : Ingest - Checking & Processing for Special Events"
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T10:18:33:835+0200 ThreadID=62264 Component=ngl-lib_NglIngestManager Description="ProcessNglIngestEvents : Ingest Process - Finished"
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T10:18:33:835+0200 ThreadID=60776 Component=ngl-lib_NglIngestManager Description="CleanEventQ : Cleared Ingest Event"
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T10:18:33:836+0200 ThreadID=60776 Component=ngl-lib_NglIngestManager Description="Shutdown :  Ingest manager shutdown."
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T10:18:33:836+0200 ThreadID=60776 Component=ngl-lib_HttpRequest Description="CancelAllRequests Invoked"
SessionID=2ec6fe00-89ed-4452-9cf4-fc513c3f9bbf.1775289405424 Timestamp=2026-04-04T10:18:33:837+0200 ThreadID=60776 Component=ngl-lib_NglController Description="~NglController: -------- Terminating session logs --------"