SessionID=b80ac664-45e9-478e-9d30-355dc0b9c87c.1778754312045 Timestamp=2026-05-14T12:25:12:046+0200 ThreadID=25448 Component=ngl-lib_NglAppLib Description="InitializeLogger: -------- Initializing session logs --------"
SessionID=b80ac664-45e9-478e-9d30-355dc0b9c87c.1778754312045 Timestamp=2026-05-14T12:25:12:048+0200 ThreadID=25448 Component=ngl-lib_kOperatingConfig Description="GetRuntimeDetails: No operating configs found"
SessionID=b80ac664-45e9-478e-9d30-355dc0b9c87c.1778754312045 Timestamp=2026-05-14T12:25:12:048+0200 ThreadID=25448 Component=ngl-lib_kOperatingConfig Description="GetRuntimeDetails: Fallback to NAMED_USER_ONLINE!!"
SessionID=b80ac664-45e9-478e-9d30-355dc0b9c87c.1778754312045 Timestamp=2026-05-14T12:25:12:050+0200 ThreadID=25448 Component=ngl-lib_NglAppLib Description="SetConfig: OS Name=WINDOWS_64, OS Version=10.0.26200.1"
SessionID=b80ac664-45e9-478e-9d30-355dc0b9c87c.1778754312045 Timestamp=2026-05-14T12:25:12:050+0200 ThreadID=25448 Component=ngl-lib_NglAppLib Description="SetConfig: NGLLibVersion=1.41.0.11, Environment=5, Runtimemode=NAMED_USER_ONLINE, NpdID="
SessionID=b80ac664-45e9-478e-9d30-355dc0b9c87c.1778754312045 Timestamp=2026-05-14T12:25:12:051+0200 ThreadID=25448 Component=ngl-lib_NglAppLib Description="SetConfig succeeded - SetConfig: ClientID=ngl_acrobat_reader1, AppID=AcrobatReader1, AppVersion=26.1.21529.6, NglRunMode=0"
SessionID=b80ac664-45e9-478e-9d30-355dc0b9c87c.1778754312045 Timestamp=2026-05-14T12:25:12:052+0200 ThreadID=25448 Component=ngl-lib_NglAppLib Description="SetConfig: Isotropic0.1777485195000.0"
SessionID=b80ac664-45e9-478e-9d30-355dc0b9c87c.1778754312045 Timestamp=2026-05-14T12:25:12:053+0200 ThreadID=25448 Component=ngl-lib_NglFeatureManager Description="GetOperatingMode : runtime mode : 1"
SessionID=b80ac664-45e9-478e-9d30-355dc0b9c87c.1778754312045 Timestamp=2026-05-14T12:25:12:057+0200 ThreadID=25448 Component=ngl-lib_NglFeatureManager Description="GetFlagsFromFs: Finished with status: 0 | OsErrorCode: 0 | OsErrorDesc: "
SessionID=b80ac664-45e9-478e-9d30-355dc0b9c87c.1778754312045 Timestamp=2026-05-14T12:25:12:058+0200 ThreadID=25448 Component=ngl-lib_NglFeatureManager Description="ProcessClientJson: client details for client ID Ngl_1_41 is empty"
SessionID=b80ac664-45e9-478e-9d30-355dc0b9c87c.1778754312045 Timestamp=2026-05-14T12:25:12:059+0200 ThreadID=25448 Component=ngl-lib_NglFeatureManager Description="ProcessClientJson: client details for client ID Ngl_AcrobatReader1 is empty"
SessionID=b80ac664-45e9-478e-9d30-355dc0b9c87c.1778754312045 Timestamp=2026-05-14T12:25:12:060+0200 ThreadID=25448 Component=ngl-lib_NglIngestPersistenceHelper Description="DetermineFeatureEnabled: Is Feature Enabled: 1"
SessionID=b80ac664-45e9-478e-9d30-355dc0b9c87c.1778754312045 Timestamp=2026-05-14T12:25:12:060+0200 ThreadID=25448 Component=ngl-lib_NglIngestManager Description="NglIngestManager : Initializing Ingest Manager"
SessionID=b80ac664-45e9-478e-9d30-355dc0b9c87c.1778754312045 Timestamp=2026-05-14T12:25:12:063+0200 ThreadID=25448 Component=ngl-lib_NglIngestManager Description="StartIngestService :  Ingest manager started."
SessionID=b80ac664-45e9-478e-9d30-355dc0b9c87c.1778754312045 Timestamp=2026-05-14T12:25:12:064+0200 ThreadID=22900 Component=ngl-lib_NglIngestManager Description="ProcessNglIngestEvents : Ingest Process - Started"
SessionID=b80ac664-45e9-478e-9d30-355dc0b9c87c.1778754312045 Timestamp=2026-05-14T12:25:12:064+0200 ThreadID=22900 Component=ngl-lib_NglIngestManager Description="ProcessNglIngestEvents :  Ingest manager State: Running "
SessionID=b80ac664-45e9-478e-9d30-355dc0b9c87c.1778754312045 Timestamp=2026-05-14T12:25:12:065+0200 ThreadID=2032 Component=ngl-lib_NglIngestManager Description="MonitorSuccessEventsThread : Ingest Success Event Monitor - Started"
SessionID=b80ac664-45e9-478e-9d30-355dc0b9c87c.1778754312045 Timestamp=2026-05-14T12:25:12:066+0200 ThreadID=25448 Component=ngl-lib_NglIngestManager Description="StartIngestService :  Ingest Monitor success thread started."
SessionID=b80ac664-45e9-478e-9d30-355dc0b9c87c.1778754312045 Timestamp=2026-05-14T12:25:12:066+0200 ThreadID=25448 Component=ngl-lib_SyncManager Description="SyncManager : Initializing SyncManager"
SessionID=b80ac664-45e9-478e-9d30-355dc0b9c87c.1778754312045 Timestamp=2026-05-14T12:25:12:068+0200 ThreadID=25448 Component=ngl-lib_DataStorageFs Description="DataStorageFs: mFeatureSupported set to 1 at start"
SessionID=b80ac664-45e9-478e-9d30-355dc0b9c87c.1778754312045 Timestamp=2026-05-14T12:25:12:069+0200 ThreadID=25448 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=b80ac664-45e9-478e-9d30-355dc0b9c87c.1778754312045 Timestamp=2026-05-14T12:25:12:069+0200 ThreadID=25448 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=b80ac664-45e9-478e-9d30-355dc0b9c87c.1778754312045 Timestamp=2026-05-14T12:25:12:071+0200 ThreadID=25448 Component=ngl-lib_SyncManager Description="StartSyncService: SyncService started"
SessionID=b80ac664-45e9-478e-9d30-355dc0b9c87c.1778754312045 Timestamp=2026-05-14T12:25:12:071+0200 ThreadID=23668 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=b80ac664-45e9-478e-9d30-355dc0b9c87c.1778754312045 Timestamp=2026-05-14T12:25:12:072+0200 ThreadID=23668 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 0 OsErrorCode: 0"
SessionID=b80ac664-45e9-478e-9d30-355dc0b9c87c.1778754312045 Timestamp=2026-05-14T12:25:12:072+0200 ThreadID=25448 Component=ngl-lib_NglController Description="SetNglWorkflowParams: Custom CEF-Resource mode: 1"
SessionID=b80ac664-45e9-478e-9d30-355dc0b9c87c.1778754312045 Timestamp=2026-05-14T12:25:12:073+0200 ThreadID=23668 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..."
SessionID=b80ac664-45e9-478e-9d30-355dc0b9c87c.1778754312045 Timestamp=2026-05-14T12:25:12:073+0200 ThreadID=25448 Component=ngl-lib_NglController Description="VerifyAndSetNglWfDirPath: Path: C:\Program Files\Adobe\Acrobat DC\Acrobat\NGL\cefWorkflow\adobe_licensing_wf_acro.exe"
SessionID=b80ac664-45e9-478e-9d30-355dc0b9c87c.1778754312045 Timestamp=2026-05-14T12:25:12:074+0200 ThreadID=25448 Component=ngl-lib_NglController Description="VerifyAndSetCefResourcesPath: Path: C:\Program Files\Adobe\Acrobat DC\Acrobat\AcroCEF"
SessionID=b80ac664-45e9-478e-9d30-355dc0b9c87c.1778754312045 Timestamp=2026-05-14T12:25:12:075+0200 ThreadID=23668 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=b80ac664-45e9-478e-9d30-355dc0b9c87c.1778754312045 Timestamp=2026-05-14T12:25:12:077+0200 ThreadID=23668 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Package Info"
SessionID=b80ac664-45e9-478e-9d30-355dc0b9c87c.1778754312045 Timestamp=2026-05-14T12:25:12:078+0200 ThreadID=23668 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..."
SessionID=b80ac664-45e9-478e-9d30-355dc0b9c87c.1778754312045 Timestamp=2026-05-14T12:25:12:079+0200 ThreadID=23668 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=b80ac664-45e9-478e-9d30-355dc0b9c87c.1778754312045 Timestamp=2026-05-14T12:25:12:079+0200 ThreadID=25448 Component=ngl-lib_OSUtil Description="InitWebViewData: Webview version: 148.0.3967.54"
SessionID=b80ac664-45e9-478e-9d30-355dc0b9c87c.1778754312045 Timestamp=2026-05-14T12:25:12:080+0200 ThreadID=23668 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Password"
SessionID=b80ac664-45e9-478e-9d30-355dc0b9c87c.1778754312045 Timestamp=2026-05-14T12:25:12:080+0200 ThreadID=23668 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=b80ac664-45e9-478e-9d30-355dc0b9c87c.1778754312045 Timestamp=2026-05-14T12:25:12:081+0200 ThreadID=25448 Component=ngl-lib_OSUtil Description="PopulateAllBrowserVersions: CEF: CEF:112.7.0.0:1.14.0.2, Webview: WebView2:148.0.3967.54, IE: IE-11.1882.26100.0"
SessionID=b80ac664-45e9-478e-9d30-355dc0b9c87c.1778754312045 Timestamp=2026-05-14T12:25:12:082+0200 ThreadID=23668 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=b80ac664-45e9-478e-9d30-355dc0b9c87c.1778754312045 Timestamp=2026-05-14T12:25:12:082+0200 ThreadID=23668 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User DT"
SessionID=b80ac664-45e9-478e-9d30-355dc0b9c87c.1778754312045 Timestamp=2026-05-14T12:25:12:083+0200 ThreadID=23668 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..."
SessionID=b80ac664-45e9-478e-9d30-355dc0b9c87c.1778754312045 Timestamp=2026-05-14T12:25:12:083+0200 ThreadID=23668 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=b80ac664-45e9-478e-9d30-355dc0b9c87c.1778754312045 Timestamp=2026-05-14T12:25:12:084+0200 ThreadID=25448 Component=ngl-lib_OSUtil Description="GetLocalBrowserOverrides: No local config file found falling back to default browser sequence."
SessionID=b80ac664-45e9-478e-9d30-355dc0b9c87c.1778754312045 Timestamp=2026-05-14T12:25:12:084+0200 ThreadID=25448 Component=ngl-lib_OSUtil Description="SetEmbeddedBrowserVersion: EmbeddedBrowserVersion: CEF:112.7.0.0:1.14.0.2"
SessionID=b80ac664-45e9-478e-9d30-355dc0b9c87c.1778754312045 Timestamp=2026-05-14T12:25:12:085+0200 ThreadID=25448 Component=ngl-lib_NglController Description="SetNgluPath: adobe licensing helper not found in path from NglAppLibConfig, using from default location"
SessionID=b80ac664-45e9-478e-9d30-355dc0b9c87c.1778754312045 Timestamp=2026-05-14T12:25:12:085+0200 ThreadID=23668 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User OS Info"
SessionID=b80ac664-45e9-478e-9d30-355dc0b9c87c.1778754312045 Timestamp=2026-05-14T12:25:12:086+0200 ThreadID=23668 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..."
SessionID=b80ac664-45e9-478e-9d30-355dc0b9c87c.1778754312045 Timestamp=2026-05-14T12:25:12:087+0200 ThreadID=25448 Component=ngl-lib_NglController Description="SetNgluPath: adobe licensing helper not found at default location"
SessionID=b80ac664-45e9-478e-9d30-355dc0b9c87c.1778754312045 Timestamp=2026-05-14T12:25:12:087+0200 ThreadID=25448 Component=ngl-lib_NglController Description="NglController: constructor invoked in 4 license mode, NglRunMode - 0 & ReInitStatus failure ExtBrwAuth_Enabled:True"
SessionID=b80ac664-45e9-478e-9d30-355dc0b9c87c.1778754312045 Timestamp=2026-05-14T12:25:12:088+0200 ThreadID=25448 Component=ngl-lib_NglController Description="RegisterAcroDataHelperCallback: invoked"
SessionID=b80ac664-45e9-478e-9d30-355dc0b9c87c.1778754312045 Timestamp=2026-05-14T12:25:12:088+0200 ThreadID=25448 Component=ngl-lib_NglSDKInterface Description="RegisterNglControllerInstance: invoked"
SessionID=b80ac664-45e9-478e-9d30-355dc0b9c87c.1778754312045 Timestamp=2026-05-14T12:25:12:089+0200 ThreadID=23668 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=b80ac664-45e9-478e-9d30-355dc0b9c87c.1778754312045 Timestamp=2026-05-14T12:25:12:090+0200 ThreadID=23668 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: User Profile"
SessionID=b80ac664-45e9-478e-9d30-355dc0b9c87c.1778754312045 Timestamp=2026-05-14T12:25:12:090+0200 ThreadID=25448 Component=ngl-lib_NGLWorkflow Description="NglWorkflow: WorkflowExe LatestCEFWFVersion: 1.14.0.2"
SessionID=b80ac664-45e9-478e-9d30-355dc0b9c87c.1778754312045 Timestamp=2026-05-14T12:25:12:091+0200 ThreadID=23668 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..."
SessionID=b80ac664-45e9-478e-9d30-355dc0b9c87c.1778754312045 Timestamp=2026-05-14T12:25:12:092+0200 ThreadID=23668 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=b80ac664-45e9-478e-9d30-355dc0b9c87c.1778754312045 Timestamp=2026-05-14T12:25:12:093+0200 ThreadID=25448 Component=ngl-lib_NGLWorkflow Description="operator (): Log IE Browser WF enabled: no"
SessionID=b80ac664-45e9-478e-9d30-355dc0b9c87c.1778754312045 Timestamp=2026-05-14T12:25:12:093+0200 ThreadID=23668 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: Username"
SessionID=b80ac664-45e9-478e-9d30-355dc0b9c87c.1778754312045 Timestamp=2026-05-14T12:25:12:095+0200 ThreadID=25448 Component=ngl-lib_NglController Description="InitializeProfileUpdates: invoked and running in headed mode"
SessionID=b80ac664-45e9-478e-9d30-355dc0b9c87c.1778754312045 Timestamp=2026-05-14T12:25:12:095+0200 ThreadID=25448 Component=ngl-lib_NglController Description="ONGLIPUI: invoked and running in headed mode"
SessionID=b80ac664-45e9-478e-9d30-355dc0b9c87c.1778754312045 Timestamp=2026-05-14T12:25:12:096+0200 ThreadID=25448 Component=ngl-lib_NglController Description="ExecuteRequest: request id: 1 api: 0 data?: no workflow?: no"
SessionID=b80ac664-45e9-478e-9d30-355dc0b9c87c.1778754312045 Timestamp=2026-05-14T12:25:12:097+0200 ThreadID=25448 Component=ngl-lib_NglController Description="ExecuteRequest: request id: 2 api: 0 data?: no workflow?: no"
SessionID=b80ac664-45e9-478e-9d30-355dc0b9c87c.1778754312045 Timestamp=2026-05-14T12:25:12:097+0200 ThreadID=25448 Component=ngl-lib_NglController Description="InitializeProfileUpdatesInternal: Initial internal status = 1"
SessionID=b80ac664-45e9-478e-9d30-355dc0b9c87c.1778754312045 Timestamp=2026-05-14T12:25:12:098+0200 ThreadID=25448 Component=ngl-lib_OfflineStatusSpotter Description="DetermineFeatureEnabled: Is Feature Enabled: 1"
SessionID=b80ac664-45e9-478e-9d30-355dc0b9c87c.1778754312045 Timestamp=2026-05-14T12:25:12:099+0200 ThreadID=25448 Component=ngl-lib_NglAbuseSpotterManager Description="DetermineFeatureEnabled: Is Feature Enabled: 1"
SessionID=b80ac664-45e9-478e-9d30-355dc0b9c87c.1778754312045 Timestamp=2026-05-14T12:25:12:100+0200 ThreadID=25448 Component=ngl-lib_NglNotificationManager Description="DetermineFeatureEnabled: Is Feature Enabled: 0"
SessionID=b80ac664-45e9-478e-9d30-355dc0b9c87c.1778754312045 Timestamp=2026-05-14T12:25:12:101+0200 ThreadID=25448 Component=ngl-lib_NglController Description="LogCurrentUser: CachedNotValidated UserID=0"
SessionID=b80ac664-45e9-478e-9d30-355dc0b9c87c.1778754312045 Timestamp=2026-05-14T12:25:12:103+0200 ThreadID=9112 Component=ngl-lib_NglAbuseSpotterManager Description="WorkerThread: Starting spotter thread"
SessionID=b80ac664-45e9-478e-9d30-355dc0b9c87c.1778754312045 Timestamp=2026-05-14T12:25:12:104+0200 ThreadID=9112 Component=ngl-lib_NglAbuseSpotterManager Description="WorkerThread: Task popped from queue"
SessionID=b80ac664-45e9-478e-9d30-355dc0b9c87c.1778754312045 Timestamp=2026-05-14T12:25:12:104+0200 ThreadID=2420 Component=ngl-lib_OSUtil Description="GetCCDInstalledPath: CCD does not exist at the path: C"
SessionID=b80ac664-45e9-478e-9d30-355dc0b9c87c.1778754312045 Timestamp=2026-05-14T12:25:12:105+0200 ThreadID=2420 Component=ngl-lib_OSUtil Description="GetCCDInstalledPath: CCD does not exist at the path: C"
SessionID=b80ac664-45e9-478e-9d30-355dc0b9c87c.1778754312045 Timestamp=2026-05-14T12:25:12:106+0200 ThreadID=2420 Component=ngl-lib_OSUtil Description="GetCCDVersion: Failed to retrieve the installed location of CCD"
SessionID=b80ac664-45e9-478e-9d30-355dc0b9c87c.1778754312045 Timestamp=2026-05-14T12:25:12:106+0200 ThreadID=9112 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=b80ac664-45e9-478e-9d30-355dc0b9c87c.1778754312045 Timestamp=2026-05-14T12:25:12:107+0200 ThreadID=9112 Component=ngl-lib_OfflineStatusSpotter Description="ReadOfflineStatusDataFromFs: Finished with status: 8 | OsErrorCode: 2 | OsErrorDesc: No such file or directory"
SessionID=b80ac664-45e9-478e-9d30-355dc0b9c87c.1778754312045 Timestamp=2026-05-14T12:25:12:107+0200 ThreadID=9112 Component=ngl-lib_OfflineStatusSpotter Description="SendEventIfRequired: returnStatus: 8"
SessionID=b80ac664-45e9-478e-9d30-355dc0b9c87c.1778754312045 Timestamp=2026-05-14T12:25:12:108+0200 ThreadID=2420 Component=ngl-lib_OSUtil Description="GetNGLWFVersion: Failed to retrieve the installed location of NGLWF"
SessionID=b80ac664-45e9-478e-9d30-355dc0b9c87c.1778754312045 Timestamp=2026-05-14T12:25:12:109+0200 ThreadID=2420 Component=ngl-lib_OSUtil Description="GetNGLWFHelperVersion: Failed to retrieve the installed location of NGLWF Helper"
SessionID=b80ac664-45e9-478e-9d30-355dc0b9c87c.1778754312045 Timestamp=2026-05-14T12:25:12:122+0200 ThreadID=22016 Component=ngl-lib_NglController Description="GetAMTData: invoked"
SessionID=b80ac664-45e9-478e-9d30-355dc0b9c87c.1778754312045 Timestamp=2026-05-14T12:25:12:122+0200 ThreadID=22016 Component=ngl-lib_NglController Description="GetIntersectionOfLocalesList: invoked with Passed locales list as fr_FR"
SessionID=b80ac664-45e9-478e-9d30-355dc0b9c87c.1778754312045 Timestamp=2026-05-14T12:25:12:123+0200 ThreadID=22016 Component=ngl-lib_NglController Description="GetIntersectionOfLocalesList: Reordered locales list is identical to passed locales as no installed locales were found."
SessionID=b80ac664-45e9-478e-9d30-355dc0b9c87c.1778754312045 Timestamp=2026-05-14T12:25:12:124+0200 ThreadID=22016 Component=ngl-lib_NglController Description="GetProxyCredentials: invoked"
SessionID=b80ac664-45e9-478e-9d30-355dc0b9c87c.1778754312045 Timestamp=2026-05-14T12:25:12:126+0200 ThreadID=22016 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=b80ac664-45e9-478e-9d30-355dc0b9c87c.1778754312045 Timestamp=2026-05-14T12:25:12:127+0200 ThreadID=22016 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=b80ac664-45e9-478e-9d30-355dc0b9c87c.1778754312045 Timestamp=2026-05-14T12:25:12:127+0200 ThreadID=22016 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=b80ac664-45e9-478e-9d30-355dc0b9c87c.1778754312045 Timestamp=2026-05-14T12:25:12:128+0200 ThreadID=22016 Component=ngl-lib_NglCommonLib Description="GetProxyCredentials - returned with : SecureStorageStatus:8 & NglStatusCode:242"
SessionID=b80ac664-45e9-478e-9d30-355dc0b9c87c.1778754312045 Timestamp=2026-05-14T12:25:12:146+0200 ThreadID=16056 Component=ngl-lib_NGLLibFactory Description="GetOperatingModeFromToolKitConfig : Toolkit config runtime mode : "
SessionID=b80ac664-45e9-478e-9d30-355dc0b9c87c.1778754312045 Timestamp=2026-05-14T12:25:12:149+0200 ThreadID=16056 Component=ngl-lib_NGLLibFactory Description="GetIsSoftVirtualizationModeEnabled: Setting Soft Virtual Enviroment Flag as False as VDI is false."
SessionID=b80ac664-45e9-478e-9d30-355dc0b9c87c.1778754312045 Timestamp=2026-05-14T12:25:12:150+0200 ThreadID=16056 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=b80ac664-45e9-478e-9d30-355dc0b9c87c.1778754312045 Timestamp=2026-05-14T12:25:12:151+0200 ThreadID=16056 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=b80ac664-45e9-478e-9d30-355dc0b9c87c.1778754312045 Timestamp=2026-05-14T12:25:12:151+0200 ThreadID=16056 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User OS Info; status: 8 OsErrorCode: 2"
SessionID=b80ac664-45e9-478e-9d30-355dc0b9c87c.1778754312045 Timestamp=2026-05-14T12:25:12:152+0200 ThreadID=16056 Component=ngl-lib_NglController Description="SubmitSystemIngestEvents: Platform is Not Virtual | VDI: 0 "
SessionID=b80ac664-45e9-478e-9d30-355dc0b9c87c.1778754312045 Timestamp=2026-05-14T12:25:12:153+0200 ThreadID=16056 Component=ngl-lib_NglController Description="SubmitSystemIngestEvents: Key=5c1d49d546d6b3278d17bd9d30eafc32357faccc3b675c2f19e9bd37e46bbe2a"
SessionID=b80ac664-45e9-478e-9d30-355dc0b9c87c.1778754312045 Timestamp=2026-05-14T12:25:12:154+0200 ThreadID=22900 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=b80ac664-45e9-478e-9d30-355dc0b9c87c.1778754312045 Timestamp=2026-05-14T12:25:12:154+0200 ThreadID=16056 Component=ngl-lib_NglController Description="SubmitSystemIngestEvents: DP API CNG functions success "
SessionID=b80ac664-45e9-478e-9d30-355dc0b9c87c.1778754312045 Timestamp=2026-05-14T12:25:12:155+0200 ThreadID=16056 Component=ngl-lib_NglController Description="SubmitWebViewIngestData: Webview runtime is installed."
SessionID=b80ac664-45e9-478e-9d30-355dc0b9c87c.1778754312045 Timestamp=2026-05-14T12:25:12:155+0200 ThreadID=22900 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=b80ac664-45e9-478e-9d30-355dc0b9c87c.1778754312045 Timestamp=2026-05-14T12:25:12:156+0200 ThreadID=22900 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 8 OsErrorCode: 2"
SessionID=b80ac664-45e9-478e-9d30-355dc0b9c87c.1778754312045 Timestamp=2026-05-14T12:25:12:156+0200 ThreadID=22900 Component=ngl-lib_UserPrincipalDao Description="GetUserPrincipal failed in GetUserProfile, status: 8"
SessionID=b80ac664-45e9-478e-9d30-355dc0b9c87c.1778754312045 Timestamp=2026-05-14T12:25:12:157+0200 ThreadID=22900 Component=ngl-lib_NglIngestManager ErrorID=322 Description="GetAccessToken : Failed to fetch access token"
SessionID=b80ac664-45e9-478e-9d30-355dc0b9c87c.1778754312045 Timestamp=2026-05-14T12:25:12:158+0200 ThreadID=22900 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=b80ac664-45e9-478e-9d30-355dc0b9c87c.1778754312045 Timestamp=2026-05-14T12:25:12:158+0200 ThreadID=22900 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=b80ac664-45e9-478e-9d30-355dc0b9c87c.1778754312045 Timestamp=2026-05-14T12:25:12:159+0200 ThreadID=22900 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=b80ac664-45e9-478e-9d30-355dc0b9c87c.1778754312045 Timestamp=2026-05-14T12:25:12:160+0200 ThreadID=22900 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=b80ac664-45e9-478e-9d30-355dc0b9c87c.1778754312045 Timestamp=2026-05-14T12:25:12:161+0200 ThreadID=22900 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=b80ac664-45e9-478e-9d30-355dc0b9c87c.1778754312045 Timestamp=2026-05-14T12:25:12:162+0200 ThreadID=22016 Component=ngl-lib_NglController Description="GetAMTData: invoked"
SessionID=b80ac664-45e9-478e-9d30-355dc0b9c87c.1778754312045 Timestamp=2026-05-14T12:25:12:162+0200 ThreadID=22016 Component=ngl-lib_NglController Description="GetIntersectionOfLocalesList: invoked with Passed locales list as en_US,cs_CZ,da_DK,de_DE,es_ES,fi_FI,fr_FR,hr_HR,hu_HU,it_IT,ja_JP,ko_KR,nb_NO,nl_NL,pl_PL,pt_BR,ro_RO,ru_RU,sk_SK,sl_SI,sv_SE,tr_TR,uk_UA,zh_CN,zh_TW,fr_MA,en_AE,en_IL"
SessionID=b80ac664-45e9-478e-9d30-355dc0b9c87c.1778754312045 Timestamp=2026-05-14T12:25:12:163+0200 ThreadID=22016 Component=ngl-lib_NglController Description="GetIntersectionOfLocalesList: Reordered locales list is identical to passed locales as no installed locales were found."
SessionID=b80ac664-45e9-478e-9d30-355dc0b9c87c.1778754312045 Timestamp=2026-05-14T12:25:12:163+0200 ThreadID=22016 Component=ngl-lib_NglController Description="InitializeWorkflows: invoked"
SessionID=b80ac664-45e9-478e-9d30-355dc0b9c87c.1778754312045 Timestamp=2026-05-14T12:25:12:164+0200 ThreadID=22016 Component=ngl-lib_NglAppLib Description="SetAppRuntimeConfig: AppLocale=fr_FR"
SessionID=b80ac664-45e9-478e-9d30-355dc0b9c87c.1778754312045 Timestamp=2026-05-14T12:25:12:167+0200 ThreadID=22016 Component=ngl-lib_NglController Description="GetNglMenuItems: invoked"
SessionID=b80ac664-45e9-478e-9d30-355dc0b9c87c.1778754312045 Timestamp=2026-05-14T12:25:12:167+0200 ThreadID=27624 Component=ngl-lib_NglController Description="InitialProfileTimer: app is licensed"
SessionID=b80ac664-45e9-478e-9d30-355dc0b9c87c.1778754312045 Timestamp=2026-05-14T12:25:12:169+0200 ThreadID=5240 Component=ngl-lib_NUSecureProfileFetcher Description="GetDeviceTokenAndProfile : invoked"
SessionID=b80ac664-45e9-478e-9d30-355dc0b9c87c.1778754312045 Timestamp=2026-05-14T12:25:12:170+0200 ThreadID=5240 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=b80ac664-45e9-478e-9d30-355dc0b9c87c.1778754312045 Timestamp=2026-05-14T12:25:12:171+0200 ThreadID=5240 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=b80ac664-45e9-478e-9d30-355dc0b9c87c.1778754312045 Timestamp=2026-05-14T12:25:12:171+0200 ThreadID=5240 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 8 OsErrorCode: 2"
SessionID=b80ac664-45e9-478e-9d30-355dc0b9c87c.1778754312045 Timestamp=2026-05-14T12:25:12:172+0200 ThreadID=5240 Component=ngl-lib_UserPrincipalDao Description="GetUserPrincipal failed in GetUserProfile, status: 8"
SessionID=b80ac664-45e9-478e-9d30-355dc0b9c87c.1778754312045 Timestamp=2026-05-14T12:25:12:172+0200 ThreadID=22900 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest"
SessionID=b80ac664-45e9-478e-9d30-355dc0b9c87c.1778754312045 Timestamp=2026-05-14T12:25:12:173+0200 ThreadID=5240 Component=ngl-lib_NUSecureProfileFetcher Description="operator () : Bl"
SessionID=b80ac664-45e9-478e-9d30-355dc0b9c87c.1778754312045 Timestamp=2026-05-14T12:25:12:174+0200 ThreadID=5240 Component=ngl-lib_NglAppLib ErrorID=255 Description="GetLatestNglProfile Status: Unlicensed apps are denied to reach out to COPS if there is no user signed in"
SessionID=b80ac664-45e9-478e-9d30-355dc0b9c87c.1778754312045 Timestamp=2026-05-14T12:25:12:174+0200 ThreadID=5240 Component=ngl-lib_NglController Description="ProcessV2Profile: mIsTempLicense=0"
SessionID=b80ac664-45e9-478e-9d30-355dc0b9c87c.1778754312045 Timestamp=2026-05-14T12:25:12:175+0200 ThreadID=5240 Component=ngl-lib_NglController Description="ONGLPP: request id: 2 api: 0 call-status: 255 profile-status: 403 sequence: initial workflow?: no spinner?: no"
SessionID=b80ac664-45e9-478e-9d30-355dc0b9c87c.1778754312045 Timestamp=2026-05-14T12:25:12:175+0200 ThreadID=5240 Component=ngl-lib_NglController Description="HandleV2Response: Cannot handle undefined response (request 2 type 9 status 403 sequence initial)"
SessionID=b80ac664-45e9-478e-9d30-355dc0b9c87c.1778754312045 Timestamp=2026-05-14T12:25:12:176+0200 ThreadID=5240 Component=ngl-lib_NglController Description="ProcessV2Profile: request id: 2 api: 0 call-status: 255 profile-status: 403 sequence: initial workflow?: no spinner?: no"
SessionID=b80ac664-45e9-478e-9d30-355dc0b9c87c.1778754312045 Timestamp=2026-05-14T12:25:12:177+0200 ThreadID=5240 Component=ngl-lib_NglController Description="ProcessV2Profile: Initial profile fetch failed, use cached profile"
SessionID=b80ac664-45e9-478e-9d30-355dc0b9c87c.1778754312045 Timestamp=2026-05-14T12:25:12:177+0200 ThreadID=5240 Component=ngl-lib_NglController Description="ProcessV2Profile: Initial profile failure: no cache (profile status 1)"
SessionID=b80ac664-45e9-478e-9d30-355dc0b9c87c.1778754312045 Timestamp=2026-05-14T12:25:12:178+0200 ThreadID=5240 Component=ngl-lib_NglController Description="NotifyData: request id: 2 api: 0"
SessionID=b80ac664-45e9-478e-9d30-355dc0b9c87c.1778754312045 Timestamp=2026-05-14T12:25:12:179+0200 ThreadID=5240 Component=ngl-lib_NglController Description="GetProfile: request 2 recieved"
SessionID=b80ac664-45e9-478e-9d30-355dc0b9c87c.1778754312045 Timestamp=2026-05-14T12:25:12:180+0200 ThreadID=5240 Component=ngl-lib_NglController Description="GetProfile: request 2 returned status 403"
SessionID=b80ac664-45e9-478e-9d30-355dc0b9c87c.1778754312045 Timestamp=2026-05-14T12:25:12:181+0200 ThreadID=27624 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=b80ac664-45e9-478e-9d30-355dc0b9c87c.1778754312045 Timestamp=2026-05-14T12:25:12:182+0200 ThreadID=27624 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=b80ac664-45e9-478e-9d30-355dc0b9c87c.1778754312045 Timestamp=2026-05-14T12:25:12:182+0200 ThreadID=27624 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 8 OsErrorCode: 2"
SessionID=b80ac664-45e9-478e-9d30-355dc0b9c87c.1778754312045 Timestamp=2026-05-14T12:25:12:183+0200 ThreadID=27624 Component=ngl-lib_UserPrincipalDao Description="GetUserPrincipal failed in GetUserProfile, status: 8"
SessionID=b80ac664-45e9-478e-9d30-355dc0b9c87c.1778754312045 Timestamp=2026-05-14T12:25:12:183+0200 ThreadID=27624 Component=ngl-lib_NglFeatureManager ErrorID=218 Description="GetAccessToken : Failed to fetch access token"
SessionID=b80ac664-45e9-478e-9d30-355dc0b9c87c.1778754312045 Timestamp=2026-05-14T12:25:12:185+0200 ThreadID=27624 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=b80ac664-45e9-478e-9d30-355dc0b9c87c.1778754312045 Timestamp=2026-05-14T12:25:12:186+0200 ThreadID=27624 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=b80ac664-45e9-478e-9d30-355dc0b9c87c.1778754312045 Timestamp=2026-05-14T12:25:12:186+0200 ThreadID=27624 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=b80ac664-45e9-478e-9d30-355dc0b9c87c.1778754312045 Timestamp=2026-05-14T12:25:12:187+0200 ThreadID=27624 Component=ngl-lib_HttpRestConnectorForGet Description="SendHttpRequestSync: Request about to start"
SessionID=b80ac664-45e9-478e-9d30-355dc0b9c87c.1778754312045 Timestamp=2026-05-14T12:25:12:188+0200 ThreadID=27624 Component=ngl-lib_HttpRestConnectorForGet Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=b80ac664-45e9-478e-9d30-355dc0b9c87c.1778754312045 Timestamp=2026-05-14T12:25:12:193+0200 ThreadID=27624 Component=ngl-lib_HttpRestConnectorForGet Description="SendHttpRequestASyncCallInternal: Calling endpoint https://p13n.adobe.io/fg/api/v2/feature"
SessionID=b80ac664-45e9-478e-9d30-355dc0b9c87c.1778754312045 Timestamp=2026-05-14T12:25:12:381+0200 ThreadID=2016 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=b80ac664-45e9-478e-9d30-355dc0b9c87c.1778754312045 Timestamp=2026-05-14T12:25:12:383+0200 ThreadID=22900 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=b80ac664-45e9-478e-9d30-355dc0b9c87c.1778754312045 Timestamp=2026-05-14T12:25:12:385+0200 ThreadID=22900 Component=ngl-lib_NglIngestManager Description="ProcessNglIngestEvents : Sent OPMPD event."
SessionID=b80ac664-45e9-478e-9d30-355dc0b9c87c.1778754312045 Timestamp=2026-05-14T12:25:12:387+0200 ThreadID=22900 Component=ngl-lib_NglIngestManager Description="ProcessNglIngestEvents : Sent App OPMPD event."
SessionID=b80ac664-45e9-478e-9d30-355dc0b9c87c.1778754312045 Timestamp=2026-05-14T12:25:12:401+0200 ThreadID=22016 Component=ngl-lib_NglController Description="GetProfile: request 2 recieved"
SessionID=b80ac664-45e9-478e-9d30-355dc0b9c87c.1778754312045 Timestamp=2026-05-14T12:25:12:401+0200 ThreadID=22016 Component=ngl-lib_NglController Description="GetProfile: request 2 returned status 403"
SessionID=b80ac664-45e9-478e-9d30-355dc0b9c87c.1778754312045 Timestamp=2026-05-14T12:25:12:402+0200 ThreadID=22016 Component=ngl-lib_NglController Description="GetAMTData: invoked"
SessionID=b80ac664-45e9-478e-9d30-355dc0b9c87c.1778754312045 Timestamp=2026-05-14T12:25:12:403+0200 ThreadID=22016 Component=ngl-lib_NglController Description="GetIntersectionOfLocalesList: invoked with Passed locales list as fr_FR"
SessionID=b80ac664-45e9-478e-9d30-355dc0b9c87c.1778754312045 Timestamp=2026-05-14T12:25:12:403+0200 ThreadID=22016 Component=ngl-lib_NglController Description="GetIntersectionOfLocalesList: Reordered locales list is identical to passed locales as no installed locales were found."
SessionID=b80ac664-45e9-478e-9d30-355dc0b9c87c.1778754312045 Timestamp=2026-05-14T12:25:12:404+0200 ThreadID=22016 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=b80ac664-45e9-478e-9d30-355dc0b9c87c.1778754312045 Timestamp=2026-05-14T12:25:12:405+0200 ThreadID=22016 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=b80ac664-45e9-478e-9d30-355dc0b9c87c.1778754312045 Timestamp=2026-05-14T12:25:12:405+0200 ThreadID=22016 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 8 OsErrorCode: 2"
SessionID=b80ac664-45e9-478e-9d30-355dc0b9c87c.1778754312045 Timestamp=2026-05-14T12:25:12:406+0200 ThreadID=22016 Component=ngl-lib_UserPrincipalDao Description="GetUserPrincipal failed in GetUserProfile, status: 8"
SessionID=b80ac664-45e9-478e-9d30-355dc0b9c87c.1778754312045 Timestamp=2026-05-14T12:25:12:407+0200 ThreadID=22016 Component=ngl-lib_NglController Description="GetProxyCredentials: invoked"
SessionID=b80ac664-45e9-478e-9d30-355dc0b9c87c.1778754312045 Timestamp=2026-05-14T12:25:12:408+0200 ThreadID=22016 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=b80ac664-45e9-478e-9d30-355dc0b9c87c.1778754312045 Timestamp=2026-05-14T12:25:12:409+0200 ThreadID=22016 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=b80ac664-45e9-478e-9d30-355dc0b9c87c.1778754312045 Timestamp=2026-05-14T12:25:12:410+0200 ThreadID=22016 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=b80ac664-45e9-478e-9d30-355dc0b9c87c.1778754312045 Timestamp=2026-05-14T12:25:12:410+0200 ThreadID=22016 Component=ngl-lib_NglCommonLib Description="GetProxyCredentials - returned with : SecureStorageStatus:8 & NglStatusCode:242"
SessionID=b80ac664-45e9-478e-9d30-355dc0b9c87c.1778754312045 Timestamp=2026-05-14T12:25:12:581+0200 ThreadID=22016 Component=ngl-lib_NglController Description="GetProxyCredentials: invoked"
SessionID=b80ac664-45e9-478e-9d30-355dc0b9c87c.1778754312045 Timestamp=2026-05-14T12:25:12:582+0200 ThreadID=22016 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=b80ac664-45e9-478e-9d30-355dc0b9c87c.1778754312045 Timestamp=2026-05-14T12:25:12:583+0200 ThreadID=22016 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=b80ac664-45e9-478e-9d30-355dc0b9c87c.1778754312045 Timestamp=2026-05-14T12:25:12:584+0200 ThreadID=22016 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=b80ac664-45e9-478e-9d30-355dc0b9c87c.1778754312045 Timestamp=2026-05-14T12:25:12:584+0200 ThreadID=22016 Component=ngl-lib_NglCommonLib Description="GetProxyCredentials - returned with : SecureStorageStatus:8 & NglStatusCode:242"
SessionID=b80ac664-45e9-478e-9d30-355dc0b9c87c.1778754312045 Timestamp=2026-05-14T12:25:12:585+0200 ThreadID=22016 Component=ngl-lib_NglController Description="GetCurrentUserEmail: invoked"
SessionID=b80ac664-45e9-478e-9d30-355dc0b9c87c.1778754312045 Timestamp=2026-05-14T12:25:12:619+0200 ThreadID=25232 Component=ngl-lib_HttpRestConnectorForGet Description="OnCallBack: Received response with status 200"
SessionID=b80ac664-45e9-478e-9d30-355dc0b9c87c.1778754312045 Timestamp=2026-05-14T12:25:12:624+0200 ThreadID=27624 Component=ngl-lib_HttpRestConnectorForGet Description="SendHttpRequestSync: Request complete"
SessionID=b80ac664-45e9-478e-9d30-355dc0b9c87c.1778754312045 Timestamp=2026-05-14T12:25:12:624+0200 ThreadID=27624 Component=ngl-lib_NglFeatureManager Description="ProcessClientJson: client details for client ID Ngl_1_41 is empty"
SessionID=b80ac664-45e9-478e-9d30-355dc0b9c87c.1778754312045 Timestamp=2026-05-14T12:25:12:625+0200 ThreadID=27624 Component=ngl-lib_NglFeatureManager Description="ProcessClientJson: client details for client ID Ngl_AcrobatReader1 is empty"
SessionID=b80ac664-45e9-478e-9d30-355dc0b9c87c.1778754312045 Timestamp=2026-05-14T12:25:12:630+0200 ThreadID=27624 Component=ngl-lib_FileHandlingUtilsWithLocking Description="WriteFile: Failed with os error code : 13 reason: Permission denied"
SessionID=b80ac664-45e9-478e-9d30-355dc0b9c87c.1778754312045 Timestamp=2026-05-14T12:25:12:630+0200 ThreadID=27624 Component=ngl-lib_NglFeatureManager Description="UpdateFeatureFetchSSOFile: FS write status: 9 | OsErrorCode: 13 | OsErrorDesc: Permission denied"
SessionID=b80ac664-45e9-478e-9d30-355dc0b9c87c.1778754312045 Timestamp=2026-05-14T12:25:12:631+0200 ThreadID=27624 Component=ngl-lib_NglFeatureManager Description="SaveFlagsToFs: Finished with status: 0 | OsErrorCode: 0 | OsErrorDesc: "
SessionID=b80ac664-45e9-478e-9d30-355dc0b9c87c.1778754312045 Timestamp=2026-05-14T12:25:12:632+0200 ThreadID=27624 Component=ngl-lib_NglFeatureManager Description="FetchFlagsFromFloodgate: HTTP call returned with HttpRequestStatus: 0 | HttpResponseCode: 200 | X-Request-Id: BNmIsCOlGGAOE1zrcGFL85wnK9DUrACA | ReturnStatus: 0"
SessionID=b80ac664-45e9-478e-9d30-355dc0b9c87c.1778754312045 Timestamp=2026-05-14T12:25:12:633+0200 ThreadID=27624 Component=ngl-lib_NglFeatureManager Description="FetchFlagsAsync : FetchFlags returned with status code: 0"
SessionID=b80ac664-45e9-478e-9d30-355dc0b9c87c.1778754312045 Timestamp=2026-05-14T12:30:12:398+0200 ThreadID=22900 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:bc2e1ba4-e26a-4200-999b-5bf1738e7e98 SubCategory:WebViewStatus StatusCode:0 OsErrorCode:0"
SessionID=b80ac664-45e9-478e-9d30-355dc0b9c87c.1778754312045 Timestamp=2026-05-14T12:30:12:402+0200 ThreadID=22900 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=b80ac664-45e9-478e-9d30-355dc0b9c87c.1778754312045 Timestamp=2026-05-14T12:30:12:404+0200 ThreadID=22900 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=b80ac664-45e9-478e-9d30-355dc0b9c87c.1778754312045 Timestamp=2026-05-14T12:30:12:405+0200 ThreadID=22900 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 8 OsErrorCode: 2"
SessionID=b80ac664-45e9-478e-9d30-355dc0b9c87c.1778754312045 Timestamp=2026-05-14T12:30:12:407+0200 ThreadID=22900 Component=ngl-lib_UserPrincipalDao Description="GetUserPrincipal failed in GetUserProfile, status: 8"
SessionID=b80ac664-45e9-478e-9d30-355dc0b9c87c.1778754312045 Timestamp=2026-05-14T12:30:12:409+0200 ThreadID=22900 Component=ngl-lib_NglIngestManager ErrorID=322 Description="GetAccessToken : Failed to fetch access token"
SessionID=b80ac664-45e9-478e-9d30-355dc0b9c87c.1778754312045 Timestamp=2026-05-14T12:30:12:411+0200 ThreadID=22900 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=b80ac664-45e9-478e-9d30-355dc0b9c87c.1778754312045 Timestamp=2026-05-14T12:30:12:413+0200 ThreadID=22900 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=b80ac664-45e9-478e-9d30-355dc0b9c87c.1778754312045 Timestamp=2026-05-14T12:30:12:415+0200 ThreadID=22900 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=b80ac664-45e9-478e-9d30-355dc0b9c87c.1778754312045 Timestamp=2026-05-14T12:30:12:416+0200 ThreadID=22900 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=b80ac664-45e9-478e-9d30-355dc0b9c87c.1778754312045 Timestamp=2026-05-14T12:30:12:418+0200 ThreadID=22900 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=b80ac664-45e9-478e-9d30-355dc0b9c87c.1778754312045 Timestamp=2026-05-14T12:30:12:438+0200 ThreadID=22900 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest"
SessionID=b80ac664-45e9-478e-9d30-355dc0b9c87c.1778754312045 Timestamp=2026-05-14T12:30:12:580+0200 ThreadID=26476 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=b80ac664-45e9-478e-9d30-355dc0b9c87c.1778754312045 Timestamp=2026-05-14T12:30:12:595+0200 ThreadID=22900 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete"
SessionID=b80ac664-45e9-478e-9d30-355dc0b9c87c.1778754312045 Timestamp=2026-05-14T12:30:59:980+0200 ThreadID=23668 Component=ngl-lib_SyncManager Description="RecurringSync: SyncService stopped"
SessionID=b80ac664-45e9-478e-9d30-355dc0b9c87c.1778754312045 Timestamp=2026-05-14T12:30:59:981+0200 ThreadID=2032 Component=ngl-lib_NglIngestManager Description="MonitorSuccessEventsThread : Ingest Success Event Monitor - Finished"
SessionID=b80ac664-45e9-478e-9d30-355dc0b9c87c.1778754312045 Timestamp=2026-05-14T12:30:59:982+0200 ThreadID=22900 Component=ngl-lib_NglIngestManager Description="ProcessSpecialEventBeforeClose : Ingest - Checking & Processing for Special Events"
SessionID=b80ac664-45e9-478e-9d30-355dc0b9c87c.1778754312045 Timestamp=2026-05-14T12:30:59:983+0200 ThreadID=22900 Component=ngl-lib_NglIngestManager Description="ProcessNglIngestEvents : Ingest Process - Finished"
SessionID=b80ac664-45e9-478e-9d30-355dc0b9c87c.1778754312045 Timestamp=2026-05-14T12:30:59:984+0200 ThreadID=22016 Component=ngl-lib_NglIngestManager Description="CleanEventQ : Cleared Ingest Event"
SessionID=b80ac664-45e9-478e-9d30-355dc0b9c87c.1778754312045 Timestamp=2026-05-14T12:30:59:985+0200 ThreadID=22016 Component=ngl-lib_NglIngestManager Description="Shutdown :  Ingest manager shutdown."
SessionID=b80ac664-45e9-478e-9d30-355dc0b9c87c.1778754312045 Timestamp=2026-05-14T12:30:59:986+0200 ThreadID=22016 Component=ngl-lib_HttpRequest Description="CancelAllRequests Invoked"
SessionID=b80ac664-45e9-478e-9d30-355dc0b9c87c.1778754312045 Timestamp=2026-05-14T12:30:59:987+0200 ThreadID=22016 Component=ngl-lib_NglController Description="~NglController: -------- Terminating session logs --------"