SessionID=d635ed72-af4a-4d52-8e71-45620df48ef3.1779830483640 Timestamp=2026-05-26T23:21:23:654+0200 ThreadID=29052 Component=ngl-lib_NglFeatureManager Description="ProcessClientJson: client details for client ID Ngl_1_41 is empty"
SessionID=d635ed72-af4a-4d52-8e71-45620df48ef3.1779830483640 Timestamp=2026-05-26T23:21:23:656+0200 ThreadID=29052 Component=ngl-lib_NglFeatureManager Description="ProcessClientJson: client details for client ID Ngl_AcrobatReader1 is empty"
SessionID=d635ed72-af4a-4d52-8e71-45620df48ef3.1779830483640 Timestamp=2026-05-26T23:21:23:669+0200 ThreadID=29848 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=d635ed72-af4a-4d52-8e71-45620df48ef3.1779830483640 Timestamp=2026-05-26T23:21:23:671+0200 ThreadID=29332 Component=ngl-lib_OSUtil Description="GetCCDInstalledPath: CCD does not exist at the path: C"
SessionID=d635ed72-af4a-4d52-8e71-45620df48ef3.1779830483640 Timestamp=2026-05-26T23:21:23:673+0200 ThreadID=29332 Component=ngl-lib_OSUtil Description="GetCCDInstalledPath: CCD does not exist at the path: C"
SessionID=d635ed72-af4a-4d52-8e71-45620df48ef3.1779830483640 Timestamp=2026-05-26T23:21:23:676+0200 ThreadID=29332 Component=ngl-lib_OSUtil Description="GetCCDVersion: Failed to retrieve the installed location of CCD"
SessionID=d635ed72-af4a-4d52-8e71-45620df48ef3.1779830483640 Timestamp=2026-05-26T23:21:23:678+0200 ThreadID=29848 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=d635ed72-af4a-4d52-8e71-45620df48ef3.1779830483640 Timestamp=2026-05-26T23:21:23:679+0200 ThreadID=29332 Component=ngl-lib_OSUtil Description="GetNGLWFVersion: Failed to retrieve the installed location of NGLWF"
SessionID=d635ed72-af4a-4d52-8e71-45620df48ef3.1779830483640 Timestamp=2026-05-26T23:21:23:682+0200 ThreadID=29332 Component=ngl-lib_OSUtil Description="GetNGLWFHelperVersion: Failed to retrieve the installed location of NGLWF Helper"
SessionID=d635ed72-af4a-4d52-8e71-45620df48ef3.1779830483640 Timestamp=2026-05-26T23:21:23:683+0200 ThreadID=29848 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=d635ed72-af4a-4d52-8e71-45620df48ef3.1779830483640 Timestamp=2026-05-26T23:21:23:686+0200 ThreadID=29848 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=d635ed72-af4a-4d52-8e71-45620df48ef3.1779830483640 Timestamp=2026-05-26T23:21:23:689+0200 ThreadID=29052 Component=ngl-lib_NglController Description="SetNgluPath: adobe licensing helper not found at default location"
SessionID=d635ed72-af4a-4d52-8e71-45620df48ef3.1779830483640 Timestamp=2026-05-26T23:21:23:691+0200 ThreadID=29848 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=d635ed72-af4a-4d52-8e71-45620df48ef3.1779830483640 Timestamp=2026-05-26T23:21:23:695+0200 ThreadID=29848 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=d635ed72-af4a-4d52-8e71-45620df48ef3.1779830483640 Timestamp=2026-05-26T23:21:23:799+0200 ThreadID=23668 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=d635ed72-af4a-4d52-8e71-45620df48ef3.1779830483640 Timestamp=2026-05-26T23:21:23:849+0200 ThreadID=9444 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=d635ed72-af4a-4d52-8e71-45620df48ef3.1779830483640 Timestamp=2026-05-26T23:21:23:852+0200 ThreadID=9444 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=d635ed72-af4a-4d52-8e71-45620df48ef3.1779830483640 Timestamp=2026-05-26T23:21:23:909+0200 ThreadID=6424 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=d635ed72-af4a-4d52-8e71-45620df48ef3.1779830483640 Timestamp=2026-05-26T23:21:23:911+0200 ThreadID=6424 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=d635ed72-af4a-4d52-8e71-45620df48ef3.1779830483640 Timestamp=2026-05-26T23:21:23:915+0200 ThreadID=16412 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=d635ed72-af4a-4d52-8e71-45620df48ef3.1779830483640 Timestamp=2026-05-26T23:21:23:917+0200 ThreadID=16412 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=d635ed72-af4a-4d52-8e71-45620df48ef3.1779830483640 Timestamp=2026-05-26T23:21:23:918+0200 ThreadID=16412 Component=ngl-lib_UserPrincipalDao Description="GetUserPrincipal failed in GetUserProfile, status: 8"
SessionID=d635ed72-af4a-4d52-8e71-45620df48ef3.1779830483640 Timestamp=2026-05-26T23:21:23:919+0200 ThreadID=16412 Component=ngl-lib_NglIngestManager ErrorID=322 Description="GetAccessToken : Failed to fetch access token"
SessionID=d635ed72-af4a-4d52-8e71-45620df48ef3.1779830483640 Timestamp=2026-05-26T23:21:23:920+0200 ThreadID=16412 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=d635ed72-af4a-4d52-8e71-45620df48ef3.1779830483640 Timestamp=2026-05-26T23:21:23:921+0200 ThreadID=16412 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=d635ed72-af4a-4d52-8e71-45620df48ef3.1779830483640 Timestamp=2026-05-26T23:21:23:928+0200 ThreadID=10696 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=d635ed72-af4a-4d52-8e71-45620df48ef3.1779830483640 Timestamp=2026-05-26T23:21:23:929+0200 ThreadID=10696 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=d635ed72-af4a-4d52-8e71-45620df48ef3.1779830483640 Timestamp=2026-05-26T23:21:23:929+0200 ThreadID=10696 Component=ngl-lib_UserPrincipalDao Description="GetUserPrincipal failed in GetUserProfile, status: 8"
SessionID=d635ed72-af4a-4d52-8e71-45620df48ef3.1779830483640 Timestamp=2026-05-26T23:21:23:930+0200 ThreadID=10696 Component=ngl-lib_NglAppLib ErrorID=255 Description="GetLatestNglProfile Status: Unlicensed apps are denied to reach out to COPS if there is no user signed in"
SessionID=d635ed72-af4a-4d52-8e71-45620df48ef3.1779830483640 Timestamp=2026-05-26T23:21:23:933+0200 ThreadID=10696 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=d635ed72-af4a-4d52-8e71-45620df48ef3.1779830483640 Timestamp=2026-05-26T23:21:23:934+0200 ThreadID=10696 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=d635ed72-af4a-4d52-8e71-45620df48ef3.1779830483640 Timestamp=2026-05-26T23:21:23:934+0200 ThreadID=10696 Component=ngl-lib_UserPrincipalDao Description="GetUserPrincipal failed in GetUserProfile, status: 8"
SessionID=d635ed72-af4a-4d52-8e71-45620df48ef3.1779830483640 Timestamp=2026-05-26T23:21:23:935+0200 ThreadID=10696 Component=ngl-lib_NglFeatureManager ErrorID=218 Description="GetAccessToken : Failed to fetch access token"
SessionID=d635ed72-af4a-4d52-8e71-45620df48ef3.1779830483640 Timestamp=2026-05-26T23:21:23:936+0200 ThreadID=10696 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=d635ed72-af4a-4d52-8e71-45620df48ef3.1779830483640 Timestamp=2026-05-26T23:21:23:937+0200 ThreadID=10696 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=d635ed72-af4a-4d52-8e71-45620df48ef3.1779830483640 Timestamp=2026-05-26T23:21:24:406+0200 ThreadID=9444 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=d635ed72-af4a-4d52-8e71-45620df48ef3.1779830483640 Timestamp=2026-05-26T23:21:24:408+0200 ThreadID=9444 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=d635ed72-af4a-4d52-8e71-45620df48ef3.1779830483640 Timestamp=2026-05-26T23:21:24:409+0200 ThreadID=9444 Component=ngl-lib_UserPrincipalDao Description="GetUserPrincipal failed in GetUserProfile, status: 8"
SessionID=d635ed72-af4a-4d52-8e71-45620df48ef3.1779830483640 Timestamp=2026-05-26T23:21:24:414+0200 ThreadID=9444 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=d635ed72-af4a-4d52-8e71-45620df48ef3.1779830483640 Timestamp=2026-05-26T23:21:24:416+0200 ThreadID=9444 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=d635ed72-af4a-4d52-8e71-45620df48ef3.1779830483640 Timestamp=2026-05-26T23:21:24:555+0200 ThreadID=9444 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=d635ed72-af4a-4d52-8e71-45620df48ef3.1779830483640 Timestamp=2026-05-26T23:21:24:556+0200 ThreadID=9444 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=d635ed72-af4a-4d52-8e71-45620df48ef3.1779830483640 Timestamp=2026-05-26T23:21:24:989+0200 ThreadID=10696 Component=ngl-lib_NglFeatureManager Description="ProcessClientJson: client details for client ID Ngl_1_41 is empty"
SessionID=d635ed72-af4a-4d52-8e71-45620df48ef3.1779830483640 Timestamp=2026-05-26T23:21:24:990+0200 ThreadID=10696 Component=ngl-lib_NglFeatureManager Description="ProcessClientJson: client details for client ID Ngl_AcrobatReader1 is empty"
SessionID=d635ed72-af4a-4d52-8e71-45620df48ef3.1779830483640 Timestamp=2026-05-26T23:21:24:995+0200 ThreadID=10696 Component=ngl-lib_FileHandlingUtilsWithLocking Description="WriteFile: Failed with os error code : 13 reason: Permission denied"
SessionID=d635ed72-af4a-4d52-8e71-45620df48ef3.1779830483640 Timestamp=2026-05-26T23:21:24:996+0200 ThreadID=10696 Component=ngl-lib_NglFeatureManager Description="FetchFlagsFromFloodgate: HTTP call returned with HttpRequestStatus: 0 | HttpResponseCode: 200 | X-Request-Id: UugvYfzE3yh1ih5bIQPk7ARnHpiKgg3p | ReturnStatus: 0"