SessionID=4b170068-c2a8-4b95-8354-bc56d1ffa0ea.1780117888270 Timestamp=2026-05-30T07:11:28:276+0200 ThreadID=21888 Component=ngl-lib_NglFeatureManager Description="ProcessClientJson: client details for client ID Ngl_1_41 is empty"
SessionID=4b170068-c2a8-4b95-8354-bc56d1ffa0ea.1780117888270 Timestamp=2026-05-30T07:11:28:276+0200 ThreadID=21888 Component=ngl-lib_NglFeatureManager Description="ProcessClientJson: client details for client ID Ngl_AcrobatReader1 is empty"
SessionID=4b170068-c2a8-4b95-8354-bc56d1ffa0ea.1780117888270 Timestamp=2026-05-30T07:11:28:282+0200 ThreadID=28312 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=4b170068-c2a8-4b95-8354-bc56d1ffa0ea.1780117888270 Timestamp=2026-05-30T07:11:28:283+0200 ThreadID=34192 Component=ngl-lib_OSUtil Description="GetCCDInstalledPath: CCD does not exist at the path: C"
SessionID=4b170068-c2a8-4b95-8354-bc56d1ffa0ea.1780117888270 Timestamp=2026-05-30T07:11:28:284+0200 ThreadID=34192 Component=ngl-lib_OSUtil Description="GetCCDInstalledPath: CCD does not exist at the path: C"
SessionID=4b170068-c2a8-4b95-8354-bc56d1ffa0ea.1780117888270 Timestamp=2026-05-30T07:11:28:285+0200 ThreadID=34192 Component=ngl-lib_OSUtil Description="GetCCDVersion: Failed to retrieve the installed location of CCD"
SessionID=4b170068-c2a8-4b95-8354-bc56d1ffa0ea.1780117888270 Timestamp=2026-05-30T07:11:28:286+0200 ThreadID=28312 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=4b170068-c2a8-4b95-8354-bc56d1ffa0ea.1780117888270 Timestamp=2026-05-30T07:11:28:286+0200 ThreadID=34192 Component=ngl-lib_OSUtil Description="GetNGLWFVersion: Failed to retrieve the installed location of NGLWF"
SessionID=4b170068-c2a8-4b95-8354-bc56d1ffa0ea.1780117888270 Timestamp=2026-05-30T07:11:28:287+0200 ThreadID=34192 Component=ngl-lib_OSUtil Description="GetNGLWFHelperVersion: Failed to retrieve the installed location of NGLWF Helper"
SessionID=4b170068-c2a8-4b95-8354-bc56d1ffa0ea.1780117888270 Timestamp=2026-05-30T07:11:28:288+0200 ThreadID=28312 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=4b170068-c2a8-4b95-8354-bc56d1ffa0ea.1780117888270 Timestamp=2026-05-30T07:11:28:289+0200 ThreadID=28312 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=4b170068-c2a8-4b95-8354-bc56d1ffa0ea.1780117888270 Timestamp=2026-05-30T07:11:28:289+0200 ThreadID=21888 Component=ngl-lib_NglController Description="SetNgluPath: adobe licensing helper not found at default location"
SessionID=4b170068-c2a8-4b95-8354-bc56d1ffa0ea.1780117888270 Timestamp=2026-05-30T07:11:28:290+0200 ThreadID=28312 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=4b170068-c2a8-4b95-8354-bc56d1ffa0ea.1780117888270 Timestamp=2026-05-30T07:11:28:291+0200 ThreadID=28312 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=4b170068-c2a8-4b95-8354-bc56d1ffa0ea.1780117888270 Timestamp=2026-05-30T07:11:28:320+0200 ThreadID=36648 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=4b170068-c2a8-4b95-8354-bc56d1ffa0ea.1780117888270 Timestamp=2026-05-30T07:11:28:332+0200 ThreadID=35388 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=4b170068-c2a8-4b95-8354-bc56d1ffa0ea.1780117888270 Timestamp=2026-05-30T07:11:28:333+0200 ThreadID=35388 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=4b170068-c2a8-4b95-8354-bc56d1ffa0ea.1780117888270 Timestamp=2026-05-30T07:11:28:353+0200 ThreadID=36328 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=4b170068-c2a8-4b95-8354-bc56d1ffa0ea.1780117888270 Timestamp=2026-05-30T07:11:28:354+0200 ThreadID=36328 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=4b170068-c2a8-4b95-8354-bc56d1ffa0ea.1780117888270 Timestamp=2026-05-30T07:11:28:356+0200 ThreadID=35344 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=4b170068-c2a8-4b95-8354-bc56d1ffa0ea.1780117888270 Timestamp=2026-05-30T07:11:28:356+0200 ThreadID=35344 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=4b170068-c2a8-4b95-8354-bc56d1ffa0ea.1780117888270 Timestamp=2026-05-30T07:11:28:356+0200 ThreadID=35344 Component=ngl-lib_UserPrincipalDao Description="GetUserPrincipal failed in GetUserProfile, status: 8"
SessionID=4b170068-c2a8-4b95-8354-bc56d1ffa0ea.1780117888270 Timestamp=2026-05-30T07:11:28:357+0200 ThreadID=35344 Component=ngl-lib_NglIngestManager ErrorID=322 Description="GetAccessToken : Failed to fetch access token"
SessionID=4b170068-c2a8-4b95-8354-bc56d1ffa0ea.1780117888270 Timestamp=2026-05-30T07:11:28:357+0200 ThreadID=35344 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=4b170068-c2a8-4b95-8354-bc56d1ffa0ea.1780117888270 Timestamp=2026-05-30T07:11:28:358+0200 ThreadID=35344 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=4b170068-c2a8-4b95-8354-bc56d1ffa0ea.1780117888270 Timestamp=2026-05-30T07:11:28:369+0200 ThreadID=36372 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=4b170068-c2a8-4b95-8354-bc56d1ffa0ea.1780117888270 Timestamp=2026-05-30T07:11:28:370+0200 ThreadID=36372 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=4b170068-c2a8-4b95-8354-bc56d1ffa0ea.1780117888270 Timestamp=2026-05-30T07:11:28:371+0200 ThreadID=36372 Component=ngl-lib_UserPrincipalDao Description="GetUserPrincipal failed in GetUserProfile, status: 8"
SessionID=4b170068-c2a8-4b95-8354-bc56d1ffa0ea.1780117888270 Timestamp=2026-05-30T07:11:28:371+0200 ThreadID=36372 Component=ngl-lib_NglAppLib ErrorID=255 Description="GetLatestNglProfile Status: Unlicensed apps are denied to reach out to COPS if there is no user signed in"
SessionID=4b170068-c2a8-4b95-8354-bc56d1ffa0ea.1780117888270 Timestamp=2026-05-30T07:11:28:373+0200 ThreadID=18720 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=4b170068-c2a8-4b95-8354-bc56d1ffa0ea.1780117888270 Timestamp=2026-05-30T07:11:28:374+0200 ThreadID=18720 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=4b170068-c2a8-4b95-8354-bc56d1ffa0ea.1780117888270 Timestamp=2026-05-30T07:11:28:375+0200 ThreadID=18720 Component=ngl-lib_UserPrincipalDao Description="GetUserPrincipal failed in GetUserProfile, status: 8"
SessionID=4b170068-c2a8-4b95-8354-bc56d1ffa0ea.1780117888270 Timestamp=2026-05-30T07:11:28:375+0200 ThreadID=18720 Component=ngl-lib_NglFeatureManager ErrorID=218 Description="GetAccessToken : Failed to fetch access token"
SessionID=4b170068-c2a8-4b95-8354-bc56d1ffa0ea.1780117888270 Timestamp=2026-05-30T07:11:28:376+0200 ThreadID=18720 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=4b170068-c2a8-4b95-8354-bc56d1ffa0ea.1780117888270 Timestamp=2026-05-30T07:11:28:377+0200 ThreadID=18720 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=4b170068-c2a8-4b95-8354-bc56d1ffa0ea.1780117888270 Timestamp=2026-05-30T07:11:28:604+0200 ThreadID=35388 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=4b170068-c2a8-4b95-8354-bc56d1ffa0ea.1780117888270 Timestamp=2026-05-30T07:11:28:605+0200 ThreadID=35388 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=4b170068-c2a8-4b95-8354-bc56d1ffa0ea.1780117888270 Timestamp=2026-05-30T07:11:28:605+0200 ThreadID=35388 Component=ngl-lib_UserPrincipalDao Description="GetUserPrincipal failed in GetUserProfile, status: 8"
SessionID=4b170068-c2a8-4b95-8354-bc56d1ffa0ea.1780117888270 Timestamp=2026-05-30T07:11:28:607+0200 ThreadID=35388 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=4b170068-c2a8-4b95-8354-bc56d1ffa0ea.1780117888270 Timestamp=2026-05-30T07:11:28:608+0200 ThreadID=35388 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=4b170068-c2a8-4b95-8354-bc56d1ffa0ea.1780117888270 Timestamp=2026-05-30T07:11:28:626+0200 ThreadID=35388 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=4b170068-c2a8-4b95-8354-bc56d1ffa0ea.1780117888270 Timestamp=2026-05-30T07:11:28:627+0200 ThreadID=35388 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=4b170068-c2a8-4b95-8354-bc56d1ffa0ea.1780117888270 Timestamp=2026-05-30T07:11:28:766+0200 ThreadID=35344 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:dd119814-0e56-49b1-a2d0-e1f033c00d38 SubCategory:WebViewStatus StatusCode:0 OsErrorCode:0"
SessionID=4b170068-c2a8-4b95-8354-bc56d1ffa0ea.1780117888270 Timestamp=2026-05-30T07:11:28:768+0200 ThreadID=35344 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=4b170068-c2a8-4b95-8354-bc56d1ffa0ea.1780117888270 Timestamp=2026-05-30T07:11:28:768+0200 ThreadID=35344 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=4b170068-c2a8-4b95-8354-bc56d1ffa0ea.1780117888270 Timestamp=2026-05-30T07:11:28:769+0200 ThreadID=35344 Component=ngl-lib_UserPrincipalDao Description="GetUserPrincipal failed in GetUserProfile, status: 8"
SessionID=4b170068-c2a8-4b95-8354-bc56d1ffa0ea.1780117888270 Timestamp=2026-05-30T07:11:28:770+0200 ThreadID=35344 Component=ngl-lib_NglIngestManager ErrorID=322 Description="GetAccessToken : Failed to fetch access token"
SessionID=4b170068-c2a8-4b95-8354-bc56d1ffa0ea.1780117888270 Timestamp=2026-05-30T07:11:28:771+0200 ThreadID=35344 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=4b170068-c2a8-4b95-8354-bc56d1ffa0ea.1780117888270 Timestamp=2026-05-30T07:11:28:771+0200 ThreadID=35344 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=4b170068-c2a8-4b95-8354-bc56d1ffa0ea.1780117888270 Timestamp=2026-05-30T07:11:28:773+0200 ThreadID=18720 Component=ngl-lib_NglFeatureManager Description="ProcessClientJson: client details for client ID Ngl_1_41 is empty"
SessionID=4b170068-c2a8-4b95-8354-bc56d1ffa0ea.1780117888270 Timestamp=2026-05-30T07:11:28:774+0200 ThreadID=18720 Component=ngl-lib_NglFeatureManager Description="ProcessClientJson: client details for client ID Ngl_AcrobatReader1 is empty"
SessionID=4b170068-c2a8-4b95-8354-bc56d1ffa0ea.1780117888270 Timestamp=2026-05-30T07:11:28:779+0200 ThreadID=18720 Component=ngl-lib_FileHandlingUtilsWithLocking Description="WriteFile: Failed with os error code : 13 reason: Permission denied"
SessionID=4b170068-c2a8-4b95-8354-bc56d1ffa0ea.1780117888270 Timestamp=2026-05-30T07:11:28:779+0200 ThreadID=18720 Component=ngl-lib_NglFeatureManager Description="FetchFlagsFromFloodgate: HTTP call returned with HttpRequestStatus: 0 | HttpResponseCode: 200 | X-Request-Id: NP4AbyuFF3atMddELgkWC79oMEPOelTa | ReturnStatus: 0"
SessionID=4b170068-c2a8-4b95-8354-bc56d1ffa0ea.1780117888270 Timestamp=2026-05-30T07:26:34:726+0200 ThreadID=28312 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=4b170068-c2a8-4b95-8354-bc56d1ffa0ea.1780117888270 Timestamp=2026-05-30T07:26:34:727+0200 ThreadID=28312 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=4b170068-c2a8-4b95-8354-bc56d1ffa0ea.1780117888270 Timestamp=2026-05-30T07:26:34:727+0200 ThreadID=28312 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=4b170068-c2a8-4b95-8354-bc56d1ffa0ea.1780117888270 Timestamp=2026-05-30T07:26:34:728+0200 ThreadID=28312 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=4b170068-c2a8-4b95-8354-bc56d1ffa0ea.1780117888270 Timestamp=2026-05-30T07:26:34:728+0200 ThreadID=28312 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=4b170068-c2a8-4b95-8354-bc56d1ffa0ea.1780117888270 Timestamp=2026-05-30T07:26:34:729+0200 ThreadID=28312 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=4b170068-c2a8-4b95-8354-bc56d1ffa0ea.1780117888270 Timestamp=2026-05-30T07:41:38:738+0200 ThreadID=28312 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=4b170068-c2a8-4b95-8354-bc56d1ffa0ea.1780117888270 Timestamp=2026-05-30T07:41:38:739+0200 ThreadID=28312 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=4b170068-c2a8-4b95-8354-bc56d1ffa0ea.1780117888270 Timestamp=2026-05-30T07:41:38:739+0200 ThreadID=28312 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=4b170068-c2a8-4b95-8354-bc56d1ffa0ea.1780117888270 Timestamp=2026-05-30T07:41:38:740+0200 ThreadID=28312 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=4b170068-c2a8-4b95-8354-bc56d1ffa0ea.1780117888270 Timestamp=2026-05-30T07:41:38:740+0200 ThreadID=28312 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=4b170068-c2a8-4b95-8354-bc56d1ffa0ea.1780117888270 Timestamp=2026-05-30T07:41:38:741+0200 ThreadID=28312 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=4b170068-c2a8-4b95-8354-bc56d1ffa0ea.1780117888270 Timestamp=2026-05-30T07:56:39:382+0200 ThreadID=28312 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=4b170068-c2a8-4b95-8354-bc56d1ffa0ea.1780117888270 Timestamp=2026-05-30T07:56:39:383+0200 ThreadID=28312 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=4b170068-c2a8-4b95-8354-bc56d1ffa0ea.1780117888270 Timestamp=2026-05-30T07:56:39:384+0200 ThreadID=28312 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=4b170068-c2a8-4b95-8354-bc56d1ffa0ea.1780117888270 Timestamp=2026-05-30T07:56:39:384+0200 ThreadID=28312 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=4b170068-c2a8-4b95-8354-bc56d1ffa0ea.1780117888270 Timestamp=2026-05-30T07:56:39:385+0200 ThreadID=28312 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=4b170068-c2a8-4b95-8354-bc56d1ffa0ea.1780117888270 Timestamp=2026-05-30T07:56:39:385+0200 ThreadID=28312 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=4b170068-c2a8-4b95-8354-bc56d1ffa0ea.1780117888270 Timestamp=2026-05-30T08:11:28:656+0200 ThreadID=35344 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=4b170068-c2a8-4b95-8354-bc56d1ffa0ea.1780117888270 Timestamp=2026-05-30T08:11:46:237+0200 ThreadID=28312 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=4b170068-c2a8-4b95-8354-bc56d1ffa0ea.1780117888270 Timestamp=2026-05-30T08:11:46:238+0200 ThreadID=28312 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=4b170068-c2a8-4b95-8354-bc56d1ffa0ea.1780117888270 Timestamp=2026-05-30T08:11:46:239+0200 ThreadID=28312 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=4b170068-c2a8-4b95-8354-bc56d1ffa0ea.1780117888270 Timestamp=2026-05-30T08:11:46:239+0200 ThreadID=28312 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=4b170068-c2a8-4b95-8354-bc56d1ffa0ea.1780117888270 Timestamp=2026-05-30T08:11:46:240+0200 ThreadID=28312 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=4b170068-c2a8-4b95-8354-bc56d1ffa0ea.1780117888270 Timestamp=2026-05-30T08:11:46:240+0200 ThreadID=28312 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=4b170068-c2a8-4b95-8354-bc56d1ffa0ea.1780117888270 Timestamp=2026-05-30T08:26:47:897+0200 ThreadID=28312 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=4b170068-c2a8-4b95-8354-bc56d1ffa0ea.1780117888270 Timestamp=2026-05-30T08:26:47:898+0200 ThreadID=28312 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=4b170068-c2a8-4b95-8354-bc56d1ffa0ea.1780117888270 Timestamp=2026-05-30T08:26:47:899+0200 ThreadID=28312 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=4b170068-c2a8-4b95-8354-bc56d1ffa0ea.1780117888270 Timestamp=2026-05-30T08:26:47:900+0200 ThreadID=28312 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=4b170068-c2a8-4b95-8354-bc56d1ffa0ea.1780117888270 Timestamp=2026-05-30T08:26:47:901+0200 ThreadID=28312 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=4b170068-c2a8-4b95-8354-bc56d1ffa0ea.1780117888270 Timestamp=2026-05-30T08:26:47:901+0200 ThreadID=28312 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."